Human Resource

TONIA L KHATTAK

Cell: 804-***-**** Email: ************@*****.***

PROFESSIONAL SUMMARY:

Accomplished and energetic Manager with a solid history of 15+ years achievement in Human Resource and Retail Personnel Management and Recruiting. Seeking a rewarding position as a dynamic leader in progressive organization where my experience and leadership skills will add value with major responsibilities that utilize my diverse organizational capabilities and expertise.

Professional Experience

UPS Employee Recruiting Specialist

Oracle/GEMS, and AE systems used for recruiting and hiring. Conducted background checks for all new hires.

Networking, cold calls and used referrals to acquire viable job applicants.

Recruited candidates thru job fairs, screened, interviewed and placed all workers.

Conducted orientation of all new hires.

Onboarding and Off boarding of all associates.

Sourced over 4000 applicants and Hired over 700 within a two-month time frame for five different company sites.

Addressed any employee issues concerning benefits, FMLA, promotions, etc.

Excel spreadsheet tracking system, Microsoft Word and Outlook used extensively.

Worked independently and as part of a team.

Communicated with all departments and management of five centers to meet staffing needs.

Dollar Tree Manager Feb. 2006-July 2016

Human Resource Management & Development

Managed all staff which includes recruiting, hiring, training and developing up to 100 employees.

Employee orientation including training systems (I-Learns) and updating of current employees as needed.

Aggressively source, and hire key talent for management and associates positions.

Provide employees with benefit details and general information on company policies, procedures and advised/counseled employees as needed.

Prioritize and assign tasks jobs as necessary. Track work progress and hold associates accountable. Work with the flexibility of the employees. Direct the store (assistant managers, cashiers, and stockers etc.

Review forms, applications and reports for accuracy and work with higher level management on associate, HR guidelines and performance.

Advised the staff on customer services, loss prevention, merchandising, functions and communications. Analyze the strategies and policies to sustain high volume of merchandising, sales, and pricing.

Handle section resets, remodels, relocations, upgrading and new store openings, work directly with 10 different venders to confirm and verify shipments and placement of products.

Achieve highest sales goals to beat 5% over the previous year (2.5 million in sales). Manage budgets and sales forecasts for daily, monthly, quarterly and yearly projections.

Bank of America Sep. 2004-Jan.2006

Teller/Customer experience professional.

Educated customer’s regarding checking and savings accounts, Cd’s and other bank related products, resolve issues and problems.

Enforced dual control procedures at all times, helping other tellers during the rush hours.

Balancing of cash at beginning and ending of shift, issue cashier’s checks, personal money orders, traveler’s checks and exchange foreign currency.

Facilitate teller buys and sells to the vault. Keep informed of pertinent changes in operational policy and procedures.

Attend meetings regarding branch security and safety issues and operational information. Maintain and test alarms and other security devices, report facility –building concerns to maintenance.

Global Foods

Associate Human Resource Manager (Jan. 2002- Sep.2004)

As Human Resource Associate Manager.

Administered the day-to-day operations of the human resources functions and duties to support 150 plus employees.

Accomplished human resource objectives by obtaining, recording, forwarding, and explaining human resource information.

Implemented human resources programs by providing human resources services, including talent acquisition, staffing, employment processing, compensation, health and welfare benefits, training and development, records management, safety and health, succession planning, employee relations and retention, AA/EEO compliance, and labor relations; completing personnel transactions.

Developed human resources solutions by collecting and analyzing information; recommending courses of action.

Improved manager and employee performance by identifying and clarifying problems; evaluating potential solutions; implementing selected solution; coaching and counseling managers and employees.

Complied with federal, state, and local legal requirements by studying existing and new legislation; anticipating legislation; enforcing adherence to requirements; advising management on needed actions.

Maintained human resources records by maintaining applications, résumés, and applicant logs.

STYL IN LLC.

HR Generalist (April 2001- Jan.2002)

As Human Resources Generalist (HRG) I provided a wide variety of both complex and routine administrative services for 100 plus employees. Some of the main Job responsibilities are as below:

Partners with employees and management to administer and communicate various Human Resources policies, procedures, laws, standards and government regulations. Maintains employee handbook and policies and procedures manual. Ensures legal and ethical compliance with state and federal laws.

Conducts recruitment of exempt and non-exempt personnel and temporary employees. Maintains accurate and timely job postings. Conducts new hire screening, background checks, onboarding and orientation.

Accuracy of all personnel files, including I-9. Conducts audits as needed and/or directed.

Assisted in the development and evaluation of reports. Recommends new approaches, policies and procedures to effect continual improvement in efficiency of department and services performed.

Facilitated the implementation of systems, programs, tools and processes designed to improve management and employee performance, productivity, engagement and business results. Maintains Human Resource Information System records with accuracy and timeliness. Compiles reports and trends analytical data.

Coordinated employee recognition programs and events.

Able to maintain the highest degree on confidentiality and professional discretion.

Able to multi-task, communicate progress and meet deadlines.

Areas of Expertise and Knowledge

360 and 5 Star interviewing practices.

AE and Oracle/GEMS

Microsoft, Excel, Access, Outlook, Power Point and one note all 2016.

Safety - OSHA

Customer Service - Admin. Performance Analysis- Management Strategic Business Planning - Forecasting - Asset Management P&L - Budget Management - - Microsoft Systems Process Improvements.

ADP, JD Edwards Payroll system. People soft oracle based.

Retail Management software, Plano grams, and Floor distribution prints.

Red hat banking software, Mortgage calculator, CD projections with interests.

Education.

Ashford University MBA in Business Administration w/Minor in Human Resource Mgmt. 3.58GPA

Ashford University Bachelor’s in Business Administration w/Concentration in Human Resource Mgmt. 3.39 GPA

The University of Phoenix Associates of Arts in Business Administration 3.65 GPA

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