Warehouse Associate, customer service.

Timothy Harris

Houston, Texas

Cellular: 346-***-****

****************@*****.***

OBJECTIVE

Acquire the position I have applied which will enalbe me to utilize my skills and knowledge to acheive company goals.

QUALIFICATIONS

•Skillful in utilizing product handling equipment such as dollies, hand-trucks, forklifts, order pickers, and stand and reach trucks.

•Recognized for achieving sales quotas over five years.

•Promoted four times in five years to leadership roles based on proven successes including increasing complexity and authority.

•Ability to build strong, long-lasting relationships.

•Strong ability to train clients in use of application of new cosmetics and product knowledge.

WORK EXPERIENCE

Warehouse Associate, Bering's Houston, TX 2012 to Present

•Actively participate in receiving merchandise and preparedness of products for sale.

•Ensure quality control of all merchandise during receiving, handling process, and stocking.

•Assemble product for customers, sales associates, and managers as requested.

•Store and retrieve product via forklift, pallet-jack, and/or by hand.

•Maintain warehouse stock on hand via inventory checks and counting.

Sales Associate, Bering's Houston, TX 2010 to 2012

•Created and develop the highest levels of customer service via familiarities and satisfaction.

•Acquired an expertise in “closing the sale” by establishing customer’s requests and add-on sales.

•Achieved 10% increase of target sales in the Lawn and Garden department.

•Actively participated in receiving merchandise and preparedness of products for sale.

•Provide technical information regarding equipment usage, returns, and special orders.

•Participated in merchandising and store layout that featured new products and best sellers.

Department Manager, Lowe's Goodyear, AZ 2006 to 2009

•Managed sales department of six people.

•Resolved customers' issues within a rapid time line.

•Measured and recorded sales data and analysis and reported to store manager.

•Maintained purchase orders.

•Maintained detailed record of individual customers' buying habits and preferences used for customer retention.

•Promoted from Sales Specialist to Department Manager.

•Participated in merchandising and store layout that featured new products and best sellers.

Team Leader, Lowe's Woodlands, TX 2004 to 2005

•Developed unique solutions to merchandising problems

•Increased margin profits by 5%, Maintained sales and profit goals in a high volume environment

•Trained new employees in policy, job role, and procedures.

•Sorted and stored items according to specifications.

•Participated in merchandising and store layout that featured new products and best sellers.

Floodwater Concierge, Harris County Flood Control Houston, TX, 2002 to 2004

•Examined power equipment to verify conformance to company standards

•Used power equipment (i.e. chainsaws, power trimmers, and mowers) to clear passage

•Of trees, tall grass, and rough brush from bayous and county property.

•Mixed ingredients according to formula specifications for herbicides.

•Removed debris of restricting drainage flow of water from detention basins and channels.

EDUCATION AND TRAINING

Optical Lab Specialist, United States Army, Ft. Eustis, VA (1993 to 1998)

•Surfaced lens blanks, fabricates and repairs.

•Assembled prescription spectacles.

•Maintained tools and equipment.

•Provided technical guidance, inspected completed spectacles and insured quality control standards for civilians and military personnel.

•Developed stock levels, requisitions, stores, and maintains optical supplies and equipment. Prepared and conducted training programs and instructs on preventive maintenance and safety procedures.

Automotive Technology Houston Community College Houston, TX 2013- (current)

Certified Logistics Associate Houston Community College Houston, TX 2012

Coldsprings High School Coldsprings, TX, Diploma Received, (1993)

Contact this candidate