Customer Service Sales

Kiara C. Sherman

Seeking a Medical/Office Assistant Position

Dedicated and self motivated individual with the ability to learn concepts quickly, meet and exceed company goals, while being equally successful in a team or self-directed hospital or corporate setting

Working Experience Highlights

Software: Internet Explorer, Microsoft Products(Word, Excel, PowerPoint, Outlook)

Customer Service/Sales: Excellent communication skills (including verbal/written), friendly phone etiquette, positive attitude, problem solving skills, takes ownership, and reach targets

Retail: Stand for long periods of time, complete store closing and opening duties, inventory maintenance, able to lift 25lbs+, flexible, merchandising, and operated a cash register accurately

Medical: Understanding of the following; medical transactions, venipunctures/ injections, vital signs, CIMO/ claim gears, auto calving, ICD-09 & CPT codes, wounds/occult blood cultures, scheduling appointments, throat/ear irrigations, back/front office technology and machinery, strep/EKG/HCG & mono testing, bandaging, CPX terminology, and verifying medical insurance

EDUCATION

Everest, Houston, TX – Completed August 2013

Certified Medical Assistant

Aldine High School, Houston, TX – Completed May 2009

High School Diploma

EXPERIENCE

MD Anderson, Houston, TX - January 2016 - May 2016

Building Attendant

Sanitized in/out patient's rooms

Worked 3rd shift

Stood for over 7-8 hours when assigned rooms

Performed any and all assigned duties within department with speed and accuracy

Five Below, Houston, TX - December 2014 - December 2015

Sales Associate

Fast Friendly Checkout

Provided great customer service and maintained a good customer survey ranking in district

Chosen to close or open the store when lead was not available

Permanent chosen to unload freight due to speed and assist with inventory

Never had any discrepancies with the cash register

Denny's, Houston, TX - January 2011 - March 2014

Server

Fast and very friendly when it came to dealing with customers

Assisted with opening and closing the store

T.J. Maxx, Houston, TX - March 2013 - August 2013

Sales Associate

Helped merchandise the store and made sure displays met quality standards

Was able to check out customers quickly while maintain accuracy

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