Geothany James

**** ***** **** ** ***********, GA 30039 u (678) 592-9876u acxeu5@r.postjobfree.com

Objective

Over 8 years experience offering well-diversified areas in, human captial management, payroll,project management, business integration, and implementations. Expert user of ADP Payroll Suite, assisted new branches in learning the time and attendance and payroll process using ADP Methodolgy. Analytical problem solver able to employ all available resources with ADP MainFrame hosted and non-hosted clients and developing effective solutions. Consistently delivers an extraordinary customer experience when interacting with peers, end-users, and others.

Skills Summary

Project Management

Data Conversion

ADP Enterprise Ev4 &v5

PeopleSoft

Kronos Workforce

ProBusiness

SAP

PayForce

Vantage HCM

Product Configuration

WorkDay

Ceridian DayForce

Web Colloborative Tool

SharePoint

Time and Attendance Management

UltiPro

SQL Knowledge

SaaS and On-Premise ERP systems/Cloud computing environments

Netsecure

Professional Experience

Dec 2015 – July 2016 ADP HCM IMPLEMENTATION CONSULTANT II

Knowledge of design, configuration, testing, and implementation with ADP Product Methodology.

Migrate clients from Enterprise v5 non- hosted, eTime, Payforce, Workday, and ProBusiness to Vantage HCM solution.

Leverage expertise to recommend the best solution based on the client’s requirements, budget, and timeframe; with the flexibility to adapt the scope as additional needs are identified.

Guide the client through facilitated design sessions and complex configuration based on best practices and an understanding of the client’s unique business requirements at all stages of the project.

Regularly engage and support the client through all phases of the project, ensuring a smooth transfer from legacy systems to the Vantage HCM.

Perform multiple tasks under limited direction, while regularly keeping the client, your project team and your Project Manager abreast of changes or progress related to the project.

Work alongside the integration team to configure and test integrations between the non-hosted autopay clients to Vantage solution with also leveraging the client’s selected payroll and benefits providers.

Implementation of various payroll applications; Autopay/Mainframe, setup of special calculations, earnings codes, pay codes, mail distributions, and banking.

Actively participate in update training and internal opportunities to share one’s skills and learnings with others within the organization.

Feb 2014 – Nov 2015 CERIDIAN HCM TECHNICAL SUPPORT ANALYST III

Provide mentoring and guidance for teammates as well as promote teamwork when providing solutions to clients

Mentor teammates through completing tickets assigned and a point of contact/response for escalations.

Identify and isolate root cause of client’s system issues in a constantly changing Benefits /Payroll/HR technical environment.

Probe, troubleshoot, as well as educate clients on Dayforce HCM and Time and Attendance Workforce Management.

Deescalate critical situations and document actions taken to diagnose and resolve client issues and engage assistance as needed.

Experience with Business Process Analysis & Consulting

Demonstrated experience with SQL Server writing advanced SELECT and UPDATE statements

Managing technical Implementations and data conversions by designing & documenting technical specifications for Web-Based Software

Perform basic SQL and XML coding.

Leveraging strong analytical and problem solving skills to efficiently resolve incidents.

Provide ongoing support with the use of diagnostic skills together with internal tools to identify root causes for customer issues, develop solutions and recommend appropriate action to prevent recurrence.

Assisting with a wide variety of operational projects including: technical programming, scripting tasks, enhancing the customer support experience, and optimizing internal processes and procedures.

June 2013- Feb 2014 ROBERT HALF & ASSOCIATES KRONOS IMPLEMENTATION SPECIALIST (Contractor)

Provide recommendations to address and resolve business issues while maintaining data integrity within the application.

Review timecards to identify potential errors and develop and distribute reports outlining information requiring attention

Prior experience with custom integration of Kronos v6.3 with PeopleSoft

Participates in accurate a timely installation and or conversion throughout the project lifecycle.

Gather business requirements as necessary and apply detailed working knowledge of

Kronos product and features to support the client’s business.

Develop and conduct training programs for each client in all aspects of the Kronos

Systems to be fully prepared on the go-live date.

Delivered virtual and face-to-face training to clients by presenting web colloborative tool related to Kronos and SAP product.

Develop and deliver Kronos training for Supervisors and Human Resources, to include basic functionality, attendance, and or accrual modules

Assist with new implementations, transitions, and enhancements for our current locations to gain a better understanding of the locations’ particular needs, and the type of training approach that would be best suited for that location

March 2010- April 2011 ULITMATE SOFTWARE CLEINT SUPPORT PRODUCT ANALYST I

Support Ultipro Software clients that have successfully migrated from ADP Enterprise, Dayforce, Payforce, and SAP product solutions.

Perform excellent analysis, problem determination and troubleshooting skills with the ability to know when to escalate.

Supervised reporting and calculations done using Ultipro and Backoffice suite.

Demostrated payroll and time & attendance reporting, including job responsibility/aptitude for data mining, analysis and Adhoc reporting.

Enter and maintain customer call problem/description detail integrity in call tracking system

Experience configuring Ultipro WFC applications and features, e.g. Work Rules, Pay Rules, Holiday schedules, Accruals, Attendance, Pay Code Distributions, Function Access Profiles, Data Access Profiles, Hyperfind Queries

Demonstrated experience with SQL Server writing advanced SELECT and UPDATE statements

Serve as liaison for customers for professional service and support requests

Identify process improvement opportunities

Ability to define problems, collect data, establish facts, and draw valid conclusions to benefit the organization and maintain client satisfaction

Responsible for for system administration and associated implementation peers in developing documentation proesses guides.

May 2008- March 2010 HEALTHPORT TECHNOLOGIES, LLC SR. PAYROLL SPECIALIST

Process multi-state payrolls for bi-weekly commission field employees, using Peoplesoft, eTime, ADP Enterprise v4

Project management assignments by implementing several successful process improvements.

Develop payroll checklist, eTime upgrades, reengineering of PTO accrual imports/interfaces

Develops and maintains awareness of SAS70 requires

Performs all duties of Payroll Specialist I and II and including balancing and controlling earnings and deduction totals, calculating and preparing general ledger entries

Assists in the implementation of processes, systems or tax accounting changes required to ensure compliance

Implemented and maintains payroll systems developed in-house. Also, implement and maintain payroll systems purchased from outside vendors. Prepares feasibility studies of potential systems modifications and changes.

Act as liaison between payroll and systems to ensure documentation of system functions and capabilities and to facilitate the training of payroll staff in the use of the automated system.

Perform periodic internal audits of various payroll areas and prepare materials for external or internal auditors.

Researches and advises payroll staff concerning the accounting treatment of complex transactions.

Responsible for all payroll tax activities, including compliance with local, state, and federal regulations and filing local, state, and federal payroll tax returns.

Reconciles and prepares year end working papers for the tax accounts for external auditors.

Assists in the validation of processes, controls and account activity related to the ADP Enterprise V4 & V5 pay cycle to ensure appropriate taxes are paid, applicable exemptions utilized and recoverable taxes are claimed.

Lead weekly team meetings on progress with payroll improvement projects

Education

MORRIS BROWN COLLEGE – ATLANTA, GA

- Human Resource Administration, 2000-2004

- Business Administration, 2013-2014

Actively pursing PMP Spring 2016

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