Andrei Golubev

MobileComm Tech Lead at

Bridger Logistics LLC

acxepr@r.postjobfree.com

469-***-****

Experience

MobileComm Tech Lead at Bridger

Logistics, LLC

January 2014 – present

MobileComm Support: Fleet Management Solutions support (PeopleNET), TMW suite support (Trucking Software). SpeedGauge web portal, SafetyBox application. Driver and Dispatch training, PeopleNET hardware and software troubleshooting, Fleet technology inventory, Repair and Warranty of the PeopleNET hardware. Assistance with acquisitions.

HelpDesk Support: Customer Service • Installs, modifies, troubleshoots, diagnoses, configures and maintains Bridger technologies and networks for internal customers. • Partners with HR and other Directors to facilitate technology aspect of pre- employment process. • Answers all requests for technical support through Bridger’s support ticketing system • Partnership with VOIP vendor Vonage • Partners with Rack Space (Microsoft Exchange and cloud solutions) • Active Directory. Special Projects and research. • Assists with deployment and support of software systems (Great Plains, Right Angle) across multiple lines of the business. • Pinpoints opportunities for improvement and optimization of existing infrastructure and develops plans for implementation. • assists in developing and enforcing various IT policies and processes. • Manages inventory of Bridger-owned hardware and software. • Purchase Ordering Solutions • Office Moves. Both Windows and MAC support. Images. Software Licensing, LACT, New User Training. Printers and Scanners.

TAC at Check Point Software Technologies

June 2013 - December 2013 (7 months)

Help Desk Specialist/ Technical Adviser. Firewalls

IT Services Consultant Help Desk Specialist at Revival Technology

September 2010 - June 2013 (2 years 10 months)

Technical and network problem resolution to end-user customers via phone and network. Remote and in person assistance for DFW customers such as: Saenz-Rodrigues and associates P.C., Metroplex Banquet Staffing, Occumed, Dr. Packard Family Orthodontics and others. System Integrator: I have worked closely with Dell project managers and clients to integrate various systems. This includes installing new systems, decommissioning old systems, configuring system properties, modifying the registry, joining domains, installing printers, networking, active directory configuration, migrating data, terminating and patching cables, installing APs, controlling inventory, Re-imaging, System configuring for customer needs: BIOS set up, Software update/install, troubleshooting, Wireless routers etc. Contractor for Dell, HP, Lufthansa. Projects completed for General Attorney offices, REXEL, Dallas County Jail and Bexar County, Rockdale school district, Pudre School District, Jackson School district and others.

Staff/SeniorStaff/Campus Director at Campus Crusade for Christ Intl

September 2002 - January 2008 (5 years 5 months)

Organizing humanitarian projects in Belarus for orphanages, soup-kitchens, projects for children from poor families, team supervision and leading. Affecting hundreds of recipients. Organizing projects for University students – Building leadership skills, religious education, humanitarian projects. Making personal plan of career development, curriculum, evaluation of staff achievements and etc. Volunteer development for several hundred including materials, teaching seminars, fund-raising. Organizing conferences and seminars on staff and volunteer training including location scouting, logistics, budget, and fund raising for more than 15 projects. Business relations and correspondents with partners of the organization.

Education

Belarusian National Technical University

Master's degree, Trade and Industrial Teacher Education, 1996 - 2002

Certifications

CompTIA Network+

Contact this candidate