Ranjitha Rai, MBA
(Valid Work permit)
Miami, Florida
acxej7@r.postjobfree.com Ph. no +1-331-***-****
https://www.linkedin.com/in/ranjitha-rai
IT Business Analyst
6+ years of experience in continually progressive roles within the manufacturing industry
Highlights of Expertise
Complex Data Analysis
Driving cross functional activities
Lean operations & lean manufacturing
Project management
Metrics development and measurement
SQL & Data base management systems
Compliance Protocols & Best Practices
MS office and ERP overview
End to end project rollout
SDLC & Agile methodology
Overview
A critical thinker and strong analytical problem solver, with excellent communication & listening skills, I bring extensive experience providing business analysis and project / system support across diverse industries. My goal is to partner with business areas to understand end-to-end business processes and their architecture. My priority is in translating and aligning business processes and analysis to drive prioritization and approval of complex technology projects per business / functional specifications. Involved in providing Several technical and functional training programs to client in my work tenure. I have also been involved in several process improvement Lean projects using Lean Tools & six sigma methodologies .
Career Summary
Accenture - Senior Analyst, 1.7 years(April 2015 to Current)
Project Lead - Complete dashboard for supply planning and demand planning created which included data on Inventory, Revenue, customer base, CBP waterfall
Consultant – End to end rollout performed for more than 60 critical issues
SME - on Kinaxis S&OP and Supply chain Planning for ASIA region for medical equipment manufacturing client.
SME- Demand planning & Supply planning enhancements.
Business Analyst – Working with the solution Vendor & the Business users to fix critical issues.
Roles & Responsibility
Played a significant role in project planning, new project proposal development, and drafting documentation required from initial project setup stage to project closeout.
Gathered and analyzed data requirements to track and manage multiple projects within tight deadlines.
Exploring new and latest upgrades in the tool & share the benefits with the users
Worked as a Building Training materials and conducting training sessions to the new users
Detailed knowledge of Kinaxis system design and implementation life cycle process, including configuration, analysis, design and optimization of logistics business processes, optimization and support.
Versed in business analysis tools that include Microsoft Office, Visio, HP PPM, JIRA.
Working on Critical issues/enhancements in Supply planning, Demand planning, Capacity Planning, Inventory planning and few other modules.
Preparing the BRD/FDD for issues and ensuring that the issues statuses are maintained and followed up even after post go live.
Defining and building test scripts that included working with business users during training, testing, and user acceptance to launch new third-party systems and custom applications across operations.
Experience working in global cross functional teams, vendors and Business users.
Setting up metrics and KPIs and creating graphical reports
Collaborate with global cross functional teams, vendors and other stake holders.
TE connectivity, Business Consultant, 3 years (APR. 2012 to APR. 2015)
Project Lead– Closed loop rollouts (Belgium, Poland, Hungary) ( Aug 2012-Jan 2013)
Project Lead – Metrics development to measure Success of tool.( Apr-2013-July 2013)
IT Business Analyst – Several Major and Minor enhancements in Kinaxis(Apr 2012- Apr 2015)
Project Lead – SEIO & MEIO Safety Stock Calculation POC in Auto plants( Oct 2014-Apr 2014)
Roles & Responsibility
Understanding and analyzing the business and resource requirements.
Planning & estimations of the timelines & budgets
Business Requirement Documentation & Functional Design Documentation
Coordination & Collaboration with Technical team
User Accepting Testing
Change of scope & enhancement documentation in JIRA
Tracking post go live tickets in BMC REMEDY
Post Go live testing with the users & feedback recording.
Stakeholder Communications and Reviews.
Prepare presentations & conduct trainings with key stake holders.
Lean & process improvement related projects at TE Connectivity
Document a playbook to define Kinaxis- Rollout process from Start till the end. This document includes all information on the timelines, data feeds, training documentations etc. this playbook serves as one stop information.
An initiative to clean up the 2000+ JIRA issues to assign the right priority & category in order.
Worked as a lean leader for a Kaizen event: to improvise the current issue & ticket handling process. Result: a new standardize process map to clearly define the category of issues.
Roles & Responsibility
Understand issues with the current set up
Prepare process map for current state
Performing GAP analysis using various Lean tools
Prepare future state process map
Brainstorm alternate solutions
Work on optimal solution
Coordinate, plan, conduct Business meetings & document
Measure/monitor the success of the process improvement activity and take action.
Infosys technologies limited, Bangalore, India
System Engineer (Sep 2008 – May 2010)
Roles & Responsibilities
Development of JSP pages for a CRM tool
QA & testing
UAT
Post go live Support
CERTIFICATIONS & PROJECTS
PROJECTS
1. Battery Management Systems Indian Space Research Organization
2. KSF for implementation of Knowledge Management
in IT industry: Research Project Christ University
3. Reducing lead-time & increasing on time delivery
using concepts of six sigma KENNAMETAL
4. LEAN LEADER training program(classroom+ online) BMGI
5. Kinaxis basics training Kinaxis
6. Kinaxis Authoring level 1 certification Kinaxis Certified
Sr. No. Certification
1 Business Analysis certification :Christ University
2 Six Sigma trained Greenbelt certification :KPMG
3 Kinaxis Authoring level 1 certification :Kinaxis
EDUCATION
• MBA (Lean operations & systems) from Christ University – Bangalore, [2012]
• B.E (Electronics Engineering) from MSRIT, Bangalore [2008]
• PUC MES Kishora Kendra, Bangalore, Karnataka, India [2004]
• SSLC BP Indian Public school, Bangalore, Karnataka, India [2002]