Customer Service Quality Engineer

Location:

Posted:

November 06, 2016

Shannon Hoye

acxehx@r.postjobfree.com

Education

California Polytechnic State University-San Luis Obispo

Bachelor of Science in Biomedical Engineering

GPA: 3.6

Expected Graduation: June 2019

Relevant Coursework

Technical writing Engineering Design Physics I,II,III Calculus I,II,III,IV Linear Analysis

On Campus Involvement

Quality of Life Plus: Worked efficiently with a team do develop the winning quarterly design project

New Student and Transition Programs: Led a Freshman group for Week of Welcome Orientation

Professional Experience

Daycare Staff at Tabernacle School-Concord, CA

Managing children and professionally communicating issues with clients

Receptionist at 580 Executive Center-Dublin, CA

Providing exceptional customer service and developing efficient methods for workload

Grader and Tutor for Physics-SLO, CA

Developed rubrics and methods for grading and teaching effectively

March 2015-Present

June 2015-Present

September 2016-Present

Volunteer Work

Grace Bible Church-Concord, Ca

Children’s Education Assistant

Quickly carried out strings of maintenance tasks and tended to all staff’s needs

High school Recreational leader

Coordinated and oversaw events and games for students

September 2012-2015

Engineering Projects

Self programmable medication dispenser with notification LEDs

Recommendation Report for St. Jude Medical

Strengths and Skills

Excel

Microsoft Word

Solid works

Hand Drafting

Developing efficient systems

Leadership