Management Quality

FRANK IACOPELLI DIRECTOR

Mount Kisco, NY ***** • 914-***-**** *********@*****.*** • https://www.linkedin.com/in/frankiacopelli Strategic and innovative leader with verifiable experience achieving success with quality assurance and continuous improvement objectives. Extensive experience in standardizing organizational process improvement goals. With a technical focus, skilled at leading initiatives in product testing, compliance, risk Areas mitigation, Strategic Quality Data/of Expertise Work Management change Planning Flow include: management, Analysis & Forecasting staff training Business Collaborative Staff Training and Process development, Problem & Leadership Improvement Solving and performance Root Project/Operational analysis. Cause Program Analysis Excellence Management Collaborate DIRECTOR, the KEY drive and Full overall ACCOMPLISHMENTS: content operational quality An QUALITY quality with independent, development, improvement management Executive of MANAGEMENT, products nonprofit risk-initiatives. team of and management, CONSUMER business 2007-to EXPERIENCE content organization identify Champion PRESENT unit to opportunities be REPORTS and that whose delivered. continuous & advice maintains NOTABLE mission • to Yonkers, within client improvement is a keen a CONTRIBUTIONS compliance, fair, consumers NY focus just, • 1991-programs and on performance, by raising safe present implementing marketplace that standards ensure and processes training for organizational of consumers. operations, to that strategically enhance success. product

• Established programs and the critical framework document for controls quality to by increase identifying awareness performance and decrease indicators error. and implementing staff training

• Maintained system analysis, to internal identify a successful audits, areas and system for performance improvement of ongoing management continuous and provide improvement to ensure the leadership, follow by through incorporating technical direction, our “Voice data of and the work Customer” flow

• Managed projected multiple annual reduction continuous in non-improvement valued-added projects work resulting of more than in improved 6000 man-data hrs. quality, faster cycle times, and a

• Standardized policies and procedures by creating a centralized document control system. Ensured leading KEY DIRECTOR, • • metrics, Mitigated Ensured comprehensive ACCOMPLISHMENTS: training compliance STRATEGIC and organizational risks programs greater investigations of TECHNOLOGY of technical oversight. publishing on compliance new standards DEVELOPMENT, and and sensitive, root relevant of cause among content technologies. misleading 2005-analysis staff and 2007 by test when developing or protocols inaccurate process oversight by and creating information content controls, a errors system by conducting occur. developing of uniformity, internal a system work audits flow and for

• Spearheaded a conference on “Nanotechnology & the Consumer.”

• • Accomplished at Reduced Consumer error Reports.overwhelming and safety ” hazards attendance as chief by of Lab planning Safety and Oversight executing Committee. more interactive tours for the “Annual Meeting Led organizational combining functions. KEY DIRECTOR, ACCOMPLISHMENTS: cross-PRODUCT departmental market standards RESEARCH analysis, cooperation for product OPERATIONS, product to intelligence, coverage drive 2002-consistency 2005 and quality published of management, business content. processes statistics, Management and product work oversight flows tracking, to of meet and business and acquisition exceed units

• business Streamlined units processes, to ensure developed more current workflow and complete and performance coverage of standards, tested products and refined interactions with other Iacopelli Page 2

KEY Managed accuracy ASSOCIATE ACCOMPLISHMENT: and and TECHNICAL standards directed DIRECTOR, technical by reviewing 2002 goals test and procedures objectives through and content lab operations prior to publishing. oversight. Maintained integrity of technical

• Exceeded performance expectations to receive promotion within five months. assurance, KEY Partnered ASSISTANT ACCOMPLISHMENTS: DIRECTOR, with by reconciling division QUALITY head procedural MANAGEMENT, to oversee needs quality with 1998-functional 2002 management solutions. responsibilities. Acted as change agent, within quality

• Co-performance, developed reliability, a proprietary and methodology price. to determine the relative value of rated consumer products based on their

• Created to identify and solutions implemented to prevent an internal recurrence. amendment alert database for root cause analysis of published errors, in order Drove systems KEY PROJECT/• Established assuring ACCOMPLISHMENTS: continuous to PROGRAM track proper guidelines acquisition improvement LEADER, calibration 1991-for and and adhering test efforts 1998 documentation data. for test product laboratory of testing laboratory operations and results instrumentation. against analysis ISO/through IEC 17025, development tracking of inventory databases and and

• Served as media spokesperson to address test results and advise consumers.

• Provided successful test results that cleared Consumer Reports of fault in a defamation law suit. UNION CARBIDE, LINDE DIVISION • Tarrytown, NY

PROJECT Conducted KEY ACCOMPLISHMENT: ENGINEER, pilot plant 1986-research 1991 on how liquid organic chemicals could react with pure oxygen safely

• Co-inventor on two foreign STAUFFER patents for CHEMICAL an improved COMPANY process to • Dobbs produce Ferry, organic NY acids using pure oxygen. and improvements Researched ENGINEER, vinyl plastics, 1980-and in 1985 EDUCATION developed yield and inorganic and efficiencies, processes & phosphates. TRAINING on reduction the pilot Oversight of scale waste of to products, pilot produce plant polymer and operations increased products and ORGANIZATIONS product plant such startups, quality as fast-setting resulting cements, in process ABS STEVENS Master INSTITUTE of Engineering, OF TECHNOLOGY Chemical Engineering Hoboken, NJ THE COOPER Bachelor UNION of Lean Engineering, ART FOR Six THE Sigma New ADVANCEMENT York, Chemical Green NY Belt Engineering OF SCIENCE & American Member Society 1998-for present Quality Hudson Tri-Judging County Valley President Coordinator Science Council 1998-& of Technology Technical 1994-2000 present Societies Fair

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