Customer Service Personal Assistant

Sep **** - June **** Vinh University

Major: English Linguistics

GPA: 3.02/4

June - Oct 2016 ALDD Import Export Trading and Service Co., Ltd Purchaser/Customer Service/Interpreter

Main responsibilities:

- Interpreted English to Vietnamese and vice versa for technical team

- Negotiated price and searched for appropriate suppliers via B2B websites.

- Answered customers' requests, handled customer's complaints April - June 2016 Song Con Sugar Factory, Tan Ky, Nghe An Temporary Project Interpreter

Main responsibilities:

- Interpreted English to Vietnamese and vice versa for technical team

- Translated technical document and

- Conducted daily report.

Feb - April 2016 Viet Nam Technology Investment And Development JSC Eng - Viet Interpreter - Customer Service

- Interpreted meeting, aided in languages

- Customer service, responding customers' queries by phone and email.

- Admin duty

Sep 2014 - June 2015 Personal Assistant for Teaching Specialist at Vinh University

- Languages and Culture support

- Planned teaching materials, hosted events, supported and ran English club activities.

NGUYEN TU PHONG

Date of birth: August 04, 1994

Gender: Male

Phone: +84-168*-***-***

Email: *********@*****.***

Address: Nam Tu Liem, Hanoi, Vietnam

OBJECTIVE

I am ambitious person, always desire to experience and challenge myself with new things. EDUCATION

WORK EXPERIENCE

ACTIVITIES

July - August 2016 Vinh University International Volunteer Program Active member of volunteer program

- Taught Vietnamese and exchanged Vietnam' culture to students and officers in Xieng Khoang province, Laos.

- Took part in sport and social activities with Laos citizens 2016 Excellent student award by Vinh University

2015 The Runner-Up in Interpreting Contest by Vinh University 2014 International Volunteer Certificate of Merit by People of Committee of Xieng Khoang

2013 Active member of Youth Union and English Club by Vinh University Language English, Vietnamese, Laos Languages (basic) Computer Word, Excel, Powerpoint, Photoshop, AI

Ms. AMY JAMMEH

English Teaching Specialist of University of Central Missouri

Email: ******.***@*****.***

Ms. Tran Hoang Vinh

HR Department of Song Con Sugar Factory

Phone: 012********

HONORS & AWARDS

SKILLS

INTERESTS

Travel, sport, book, music

REFERENCES

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