Customer Service Microsoft Office
Resume:
Denisha Tharpe 901-***-****
**** ******* ****** **, *******, TN 38016 *************@*****.***
Professional Profile
It is my goal to obtain a challenging and rewarding position within a progressive organization providing experience and the opportunity to use my education, enhance my knowledge and my skills for career advancement and personal growth
Customer service
Data entry
Detailed Oriented
Typing (40 wpm)
Ability to work independently and prioritize tasks
Strong communication skills
Advanced in Microsoft Office
Ability to operate multi-line phone
Fast Learner
Filing
Strong Interpersonal skills
Professional Experience
Peace of Mind, Memphis, TN
March 2013 – March 2014
Teacher’s Aide
Responsibilities:
Acknowledge and greet parents and their children in a timely manner.
Assist with instructing children in fundamentals.
Handling incoming calls on a multi-line phone.
Communicate customers request to management
Observe and monitor while playing activities
Cherish the Children, Memphis, TN
May 2008 – August 2011
Teacher Aide/Receptionist
Responsibilities:
Providing excellent customer service.
Generating a lesson plan and activities for children ages 4-9
Perform basic clerical duties (i.e. filing, data entry, etc.)
Contacting customer for courtesy reminder of payment.
Itemize customer purchases, collect money, and issue change and receipts.
Providing excellent customer service.
Handling incoming calls on multi-line phone
Hampton Inn and Suites by Hilton, Bartlett,TN
August 2014 – current
Front Desk Clerk/ Guest Service
Responsibilities
• Providing excellent customer service
• Very friendly with ALL people
• Excellent computer skills with all computers and the Microsoft office.
• Great team player and very dependable
• Fast and hard worker
Education
Craigmont High School, Memphis, TN
Obtained High School Diploma
May 2010
Bethel University, Tennessee
Some college
2013-2014
References
References are available upon request.
Contact this candidate