Asset Protection Manager

Edgar A. Canales 954-***-****

**** ** **** ******, *******, FL 33321 *******.*****@*****.***

Professional Profile

Eager, self-motivated and bilingual individual with six years of field experience in Asset Protection. College graduate with studies in both Psychology and Criminology. Certified in Interviewing and Interrogation Techniques, with extensive hands-on experience in investigations. Looking to implement and expand acquired knowledge and skills in challenging settings. Ability to make informed decisions, utilize critical thinking methods, use exceptional communication skills and team building strategies.

Professional Experience

Wal-Mart Stores, Inc., Coconut Creek and Pompano Beach, FL

2012-Present

Asset Protection Manager

Responsibilities:

Identify training issues and opportunities leading to shrink prevention.

Conduct internal theft investigations and interviews utilizing the Wicklander- Zulawski Non-Confrontational approach at multiple stores.

Utilize various types of tools, reports and resources for investigative purposes.

Perform Safety Meetings with associates to establish a positive culture to reduce accidents and minimize store liability.

Establish a professional working relationship with the management team, Law Enforcement and other local agencies.

Travel to other stores to conduct audits, reviews and assessments to establish proper shrink prevention methods.

Personally hire and train new Asset Protection Associates and contribute in the development of new-to-role Asset Protection Managers.

Wal-Mart Stores, Inc., Pompano Beach, FL

2010-2012

Asset Protection Associate/ Safety Team Leader

Responsibilities:

Performed company approved surveillance techniques to identify criminal activity.

Apprehended shoplifting suspects in accordance to company policies.

Organized Safety Meetings and created incentives to encourage and promote awareness to safety topics.

Guided the store to achieve national recognition by leading it into a significant reduction of both associate and customer accident claims.

Certifications:

Wicklander-Zulawski & Associates Certification in Interview and Interrogation Techniques.

Education:

University of South Florida- Bachelor of Arts Degree

oMajor in Psychology and Minor in Criminology.

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