Clayton Hall

I’m an IT professional with a strong background in Networking and Windows Administration. I have the skills and knowledge to be a valuable asset to any IT team.

Technical Skills

Configuring and troubleshooting TCP/IP settings on network devices and computers

Setting up computer networks and networking devices

Managing and maintaining wireless network security and infrastructures

Building desktop computers, including ordering parts and assembling computers from scratch

Adding or upgrading desktop and laptop RAM, Video Cards, Hard Drives, etc.

Replacing failed components for both desktops and laptops, such as motherboards or power supply units

Managing and maintaining DNS and DHCP infrastructures for home and business networks

Troubleshooting Windows XP, Windows 7, and Windows Server 2008 operating systems

Installing, upgrading, and image deployment of Windows operating systems

Administering Windows systems in Microsoft Active Directory domain infrastructures

Managing and maintaining Microsoft Active Directory domain sites and Group Policies

Troubleshooting mailbox connections to Microsoft Exchange 2010

Assigning file and folder permissions for user access control to resources

Advanced use of Microsoft Office products

Hardware Virtualization using VMware products (Workstation and Server) and Microsoft Virtual PC

Managing and deploying computer system images using Symantec Ghost

Technical Certifications

Microsoft Certified Professional (MCP)

Microsoft Certified Desktop Support Technician (MCDST)

Microsoft Certified Technology Specialist- Windows 7 Configuration

Microsoft Certified Technology Specialist-Network Infrastructure Configuration Server 2008

Microsoft Technology Associate (MTA) Networking Fundamentals

MTA Server Fundamentals

MTA OS Fundamentals

CompTia IT Fundamentals

Service Desk Professional

Work History

Federal Companies – April 2013 – June 2016

East Peoria, IL

IT Specialist

Maintain computer hardware over several branches

Fix minor printer issues and order printer supplies

Maintain physical network infrastructure

Install new hardware

Remotely support software

Provide desktop support for users throughout the company.

Support and upgrade phone system

Insight Global – January 2013 – April 2013

Milwaukee Wisconsin

Lead Deployment Technician

This was a Contract Position for JPMorgan Chase

Deploy custom Windows 7 image to existing Laptops and Desktops

Decommission old computers for later disposal

Deploy thin client terminals to replace old desktops

Provide Day 1 support for newly imaged computers

Document and report any errors

Train other deployment technicians in deployment procedures.

Pc ProSchools – May 2011-September 2012

Brookfield/Waukesha, WI

Technical Instructor Associate

Educate adult learners through hands-on lab exercises and leading live technical webcasts

Responsible for class attendance reports

Provide one-on-one coaching and mentoring to students

Manages and maintains classroom Windows Server 2008 R2 Active Directory infrastructure

Manages and maintains classroom DNS and DHCP infrastructure

Manage and maintain classroom Symantec Ghost imaging server

Responsible for all image deployments to classroom computers

Train student interns on responsibilities in classroom management procedures

APL Logistics-CNH / Dresser Waukesha Engine, September 2008-May 2011

Sturtevant, WI

Material Handler II, Shipping Department

Shipping Smaller packages via UPS and FedEX

Confirming Orders using WMSP

Organizing, staging, and Loading LTL shipments

Customer Service Representative, Shipping / Inventory Reconciliation

Receiving part orders via e-mail and phone from CNH planners

Releasing orders to be picked by material handlers

Cycle counting and inventory auditing

Reconciling inventory discrepancies

Assisted in connecting IP phone system

Education

PC ProSchools, Brookfield, WI August 2010-February 2011

Course Overview

Intro to XP and Hardware Overview

Applications: Word, Excel, Outlook and Advance Outlook

Installing, Configuring, and Administering Microsoft Windows XP Professional

Supporting Users and Troubleshooting a Microsoft Windows XP Operating System

Supporting Users and Troubleshooting Desktop Applications on a Microsoft Windows XP Operating System

Service Desk Professional

Windows 7

Windows Server 2008 Active Directory, Network Infrastructure Configuration, and Server Administrator

University of Advancing Technology, Tempe, AZ August 2006-August 2008

Network Security Major-some courses completed

Security essentials

Windows XP support

Mac OSX support

Hardware Maintenance

Contact this candidate