Customer Service, Medical Assistance, Medical Receptionist, Data Entry
Resume:
Marniqua Clark
Chattanooga, TN 37421
***************@*****.***
OBJECTIVE:
To obtain a position that will enable me to use my strong organizational skills,
educational background, and ability to work well with people.
EDUCATION:
Virginia College School of Business andHealth Chattanooga, TN
Graduated December, 2008
Program: Medical Assisting
Certification and Diploma
University of Phoenix Chattanooga, TN
Anticipated Graduation Date August 2014
Program: Health Administration
Degree: B.A.
PROFESSIONAL SKILLS:
Scheduling
Proficient typing
Answer multi-line phones, operate fax and copy machines.
Update, file and properly dispose of patient files
Triage
Phlebotomy
Customer service
EXPERIENCE:
07/13-current Dr. Gregory P. White
Medical Assistant/ Receptionist/Key Holder
Scheduling patients, procedures and imaging.
Verifying Insurance.
Administering Injections
Training Interns
Prior authorizations and calling in prescriptions.
Answering phones and relaying messages.
Scheduling Depositions, IMEs and Peer to Peer Reviews.
Filing and Medical Records Request
Scanning
Etc.
Greeting and signing in patients
01/13-4/13 H&R Block Chattanooga, TN
Client Service Professional
Answering Multiple phone lines
Scheduling appointments
Assisting walk in clients
Filing
Ensuring excellent customer service
11/12-01/13 ACS Chattanooga, TN
Mail Sorter
Sorting of Medical claims
Opening of mailed documents
Securing of privacy
Safe keeping of Checks
11/10-11/12 Convergys Chattanooga, TN
Customer Service Representative
Used problem solving techniques to assist with customer
complaints
Answering multiple phone lines
Data Entry
09/08 - 12/08 Ralphlan Medical Associates Chattanooga, TN
Performed 180 hours of Medical Assistant Externship
Reorganized entire file system
Triage patients and preformed front office duties
04/08 - 09/08 Wings of Angles Day Care Center Chattanooga, TN
Toddler care giver
Provide educational learning to prepare toddlers for Pre-k
Organize classroom settings
Sterilize classroom
Provide care to toddlers
Schedule learning activities
06/07 - 10/11 Quizno's Sub Restaurant Chattanooga, TN
Cashier/Shift Leader
Acting Assistant Manager
New employee trainer
Cashier and customer service
References
Tamra Postell 423-***-****
Akil Jackson 615-***-****
Jhirkkelia Grier 423-***-****
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