Customer Service General Manager
Resume:
Caren Tankus
Indio, CA ****1
*********@*****.***
OBJECTIVE: Seeking a position requiring strong office and customer service skills
HIGHTLIGHTS OF QUALIFICATIONS
Strong organization and planning skills
Hard working, ambitious and willing to learn
Honest, reliable and productive team player
Resolution orientated regarding a wide variety of projects
RELEVANT EXPERIENCE
Office skills
Proficient in Microsoft Word and Excel
Answered 10 line phone system and route calls appropriately
Write correspondence to clients
Proven track record of problem solving
Management skills
Manage staff and delegate work assignments
Develop staff goals and monitor goal attainment
Interview and evaluate staff for performance reviews
Customer Service Skills
Promote services to customers through effective communication skills
Handle customer product and service inquiries
Tracked down sources of special products to maintain high levels of service
EDUCATION
Southern Illinois University, Carbondale Illinois, communication courses 2 years
WORK HISTORY
General Manager All American Semiconductor 2000-2007
Sales and Marketing Rep Avnet, Inc 2007-2016
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