Data Entry Customer Service

Kimberly A. Palmer

*** *. **** **

Clifton Heights, PA 19108

Cell :610-***-****

*************@*****.***

Highlights: 18 years of Data Entry experience and 5 years of supervisor

Experience. Mature, dependable and organized with advanced

Office skills. Excellent communication skills, both oral and

Written. Able to work independently and as a team player.

Education:

1986-1989Graduated from Padua Academy

1989-1991 Delaware County Community College

Work Experience:

09/14-12/14 DREXILBROOK BANQUET SERVER

Maintaining proper dining experience, delivering items, removing courses,

Replenishing utensil, refilling drinks and fulfilling customers needs.

Delivering Alcoholic and Non alcoholic drinks to your customers table.

Properly open and pour wine at the tableside.

Performing basic cleaning tasks as needed or directed by supervisor.

Greets all guests and owners warmly with an appropriate greeting.

Adheres to grooming and appearance standards consistently.

Supervisor: Stephanie Mooney 609-***-****

4/01-03/10 ACCESS SYSTEMS DATA ENTRY SUPERVISOR

PHILADELPHIA NAVAL BUSINESS CENTER

Supervisor for high volume Data Entry Department for the Naval Ships Systems

Code. My duties included data entry for all code changes for over 300 ships in the Fleet. Also responsible for assembling and mailing books to the ships, as well as creating CD images and maintaining the Jcals program, which is a site for the ships to go directly into the system and get their documents when needed. Maintained administration duties for immediate supervisors and government workers upon instruction. Supervised and mentored a student for the past 3 years from the Philadelphia Public School System.

Supervisor: Tanya Baisden 215-***-****

10/93-4/01 STG INC. Senior Data Entry Operator

PHILADELPHIA NAVAL BUSINESS CENTER

Performs data entry via keypunch, key-to-tape, key-to-disk, or other input devices including verification where applicable. Designs, sets up, and implements special screen formats for specific data entry equipment. Enters data from numerous types of source documents requiring various formats. May be required to access data from various sources. May be required to interpret and analyze data

ACCOMPLISHMENTS:

Was promoted to supervisor in 2001 to run the data entry department for the Naval Engineering Department.

Received recognition award for the outstanding support of the Student Volunteer Program.

Acquired valuable interpersonal skills and a solid background of customer service through 6 years as serving the public as a waitress on the weekends at TGI Fridays in the Philadelphia Airport. October 2000 – 2011.

REFERENCES: furnished upon request. Salary: Negotiable

Contact this candidate