Education

Bachelor of Science in Exercise Science Graduated Fall 2014

Minor in Computer Science

Towson University, Towson, MD

Masters of Applied Information Technology Started: August 2015

Towson University, Towson, MD Expected Graduation Date Spring 2017

Related Experience

MIS (EPIC Credentialed Trainer for Ambulatory, Orthopedics, Kaleidoscope, Cogito (Reporting) Applications)

Greater Baltimore Medical Center, Towson MD June 2016- Present

oWorks as a part of the Information Technology Team to support software implementations, new functionality roll outs and participate in new employee and provider training. Primary responsibility is to deliver training for EPIC and any other clinical/ancillary application needed, including support go live processes and help desk as needed. Ensures that end-users have the required tools, knowledge and skills to perform their jobs and provide the highest quality patient care. Conducts classes on patient-care systems and selected enterprise-wide applications. Serves to train providers and staff on the tools needed to give the highest quality health care to patients while ensuring security and efficiency. Technical writing including constructing technical, supplement guides and resources for end users were performed.

MIS (EPIC Reporting & Analytics Assistant) January 2015- Present

Greater Baltimore Medical Center, Towson, MD

oUnder the direct supervision of Juan Negrin, EPIC Implementation project manager for Reporting & Analytics, assist in developing active test cases for EPIC Implementation, which are concentrated to focus on various sectors of the hospital. An imperative task that this position requires is assisting the Reporting & Analytics team with providing the ability to utilize Database Management skills to develop reports via BI Launch pad through constructing, and running queries to obtain statistical values and results to review progress and develop coherent, strategic goals. Development of test cases, business –use cases, and application of Agile software development skills were performed. Additional requirements include: running and analyzing Reporting Workbench Reports, developing test cases for Reporting Work Bench reports, and running and analyzing Crystal Reports.

Clinical Assistant January 2015- June 2016

Greater Baltimore Medical Center, Towson, MD

oUnder general direction of the Department Office Coordinator and the Department Director, provides care to outpatients in the Department of Lymphedema and Rehabilitation Center. Under indirect supervision assists in office billing, insurance authorizations data entry, development of insurance denials, prior authorizations and center procedural documentation, reception and general clerical duties; under direct supervision of therapists assists in- patient care procedures. Maintains supplies, exam rooms and equipment. This position is considered vital in patient flow from waiting room through evaluation and treatment to discharge. Knowledge and skills of Medi-tech EMR were efficiently learned and adequately performed.

Peer Supervisor June 2010-January 2015

Oak Crest Village, Baltimore, MD

oDelegating duties to servers, ability to lead and execute projects, knowledge of food preparation sanitation rules, overseeing overall flow of dining room, understanding kitchen fundamentals, ensure meal orders are delivered within a timely manner, knowledge of CPR/ First Aid

Intern

T.Rowe Price Summer Technology Internship Program May 2014-August 2014

oAs an intern, responsibilities included working with the project management team utilizing the latest technology to introduce new projects to T.Rowe price management. Skills gained from the internship were introduction to the Systems Development Lifecycle, data analysis, and SQL, and business-enterprise knowledge.

Intern

McCormick & Company Summer Technology Internship Program May 2013-August 2013

oUnder close supervision, responsible for installation, support, and documentation of network/telecommunication systems including: wiring, connectivity, and setup of telecommunications for end-users as well as maintenance of our management systems. Worked with Network Engineers to provide connectivity for all networks that integrate telephones and end point to host services in the data center and user access locations. Evaluated recent networking technologies as they evolved and provided recommendations of both cost-effective and performance enhanced network solutions. Assisted in responding to user incidents, request tickets and work weekends as required for projects.

Clinic Volunteer

Towson Orthpaedic Associates, Belair, MD- May 2013-May 2014

oShadow physical therapists, maintain cleanliness of the gym, stock equipment rooms, greet and escort patients to the rehab gym

Hospital Volunteer January 2012-January 2013

University of Maryland, St. Joseph’s Medical Center, Towson, MD

oPatient liaison, filing medical records, stocking equipment rooms, ordering equipment

Additional Experience

oEPIC Credentialed Trainer

oReporting & Analytics Assistant

oTowson University Graduate Student- Applied Information Technology- Information Systems Management Track

oProject Management

oSecurity &Assurance

Skills

oCommunication

oLeadership

oOrganization

oMicrosoft Office Proficient- Word, Excel, One Note, Project

oHardware & software installation

oData analysis

oComputer programing –Java, C++

oBusiness- Enterprise Knowledge

oKnowledge and application of Systems Development Life Cycle

oAgile Software Development

oLEAN Principles

oProject Management Skills- Creation of project charters, RFP’s, documenting functional & non-functional requirements

oBusiness Use Cases

oBusiness Test Cases

oDevelopment of ER Diagrams

oSQL Programming

oNetworking-Wiring, connectivity

oTelecommunication

oConducting Risks Assessments & analysis

oKnowledge and application of FISMA security controls

oHealth IT- Proficient in EMRS (Medi-tech & EPIC)

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