Microsoft Office Manager

CHARLES D MILLER

*** ******** ******

Rockford, IL 61107-3251

******@*****.***

Phone Number: 815-***-****

QA Manager

Excellent communication / listening skills used in identifying and satisfactorily resolving issues that bring about positive changes

Experienced overseeing extensive developmental and production projects

Enthusiastic team leader with strong communication, interpersonal and organizational skill

Demonstrated ability to implement initiatives, establish overall strategies and inspire/mentor teams to attain organizational objectives

Excellent proficiency in Microsoft Project and Office Suite, including Access, Excel & PowerPoint

Work Experience

Plant Manager

toolCare US International LLC

Auburn, AL

March 2015-Present

Oversee activities directly related to making products or providing services while managing staff, preparing work schedules and assigning specific duties

Establish and implement departmental policies, goals, objectives, and procedures, conferring with organization officials and staff members as necessary

Coaching and Development utilizing established Objectives and Strategies while Training and Teaching ISO Assessment and Documentation Techniques

Assisted team in achieving ISO Recertification and establishing a plan for integration of the Revised 2015 ISO Standards

Experience with: Accounting software (M2M), Email software, Inventory management software, Microsoft Office software, Microsoft Outlook, Microsoft Project, Web browser software

Business Development Manager

Miller's Services

Rockford, IL

February 1995-March 2015

Perform activities directly related to creating and providing services by Communicating with Clients

Provide Consultation and Advice to Others in Product Development, Quality Integration and Product Sales through Creative Thinking while Developing Objectives and Strategies

Provide Training while Developing and Building Teams and Teaching Others

Review financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas requiring program improvement

Experience with: Adobe Systems, Autodesk AutoCAD software, Digital cameras, Email software, Laptop computers, Microsoft Office software, Microsoft Project

Research and Development Manager (R & D Manager)

J. L. Clark Manufacturing, Inc.

Rockford, IL

July 1988-February 1995

Manage the coordination and overall integration of technical and Quality activities in developmental and engineering projects

Confer with clients, management, production, and marketing staff to develop project objectives, specifications and strategies

Assess project feasibility by analyzing technology, resource needs, and market demand

Present and explain proposals, reports, or findings to clients, management and production

Developing and Building Teams that allow for Organizing, Planning, and Prioritizing Work

Experience with: Autodesk AutoCAD software, Microsoft Office software, Project management software, Web browser software

Military Service

May 1973-December 1977: US Navy

Honorable Discharge as a 2nd Class Petty Officer in Weapons Fire Control Systems

Education

Bachelor's Degree, Mechanical Engineering/Mechanical Technology/Technician

University of Cincinnati

Cincinnati, OH

September 1978-May 1982

Honors & Awards

Chairman's Award

First received the Chairman's Award at Hill-Rom, Inc. for contributions to corporate profitability and growth. Received similar awards at Tonka Toys and JL Clark Manufacturing over the ensuing 12 years.

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