IT Program Manager / Sr Project Manager

Ashfaq Siddiqui, PMP, ITIL

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ENTERPRISE LEVEL PROGRAM/PROJECT MANAGEMENT

IT Program Manager / Sr. Project Manager

Experience in managing enterprise level IT projects of varying size and complexity

Professional Profile

●Responsible for management and delivery of multiple related projects with budgets ranging from 3 million to 10 million.

●Exceeded stakeholder expectations by steering and delivering value driven portfolio of projects that adhere to requirements, budget and schedule.

●A critical member of the management team reporting directly to Director of Program Management and executive team.

●Over 7+ years of Program/Project Management experience in implementation of complex technical and business solutions in a matrix organizational structure with remote teams.

●Managed teams of 10-40 members including project managers and solution engineers.

Areas of Expertise

Program Management

Agile/Scrum principles

Waterfall Methodology

Business Process Design

Program Metrics Tracking & Status Reporting

Leadership Skills

Resource/Cost Estimation

Risk Mitigation

Impediment resolution

Product/Vendor Selection

RFI/RFP Preparation

Recruiting, Mentoring & Counseling

Performance Evaluation

Release Management

Contract negotiations

Change Management

Oral & Written Communication skills

Custom Java Application / COTS Application

Technology Modernization

Business Rules system to ILOG(Java) BRMS

Medicaid, Managed Care operations, LTSS, MMIS Interface

Certifications /Coursework

PMI PMP - Current

ITIL V3

Project Management Coursework - Harvard Extension School

Leadership Essentials - Harvard/Deloitte online

Agile/Scrum Boot Camp - Deloitte University

Professional Experience

Employer: DELOITTE CONSULTING Aug 2009 – Present

Employer Title: Solution Manager Master / Solution Manager

Project Role: Program Manager, Currently employed with Deloitte Consulting and on an assignment for DHHS, NH.

Major Accomplishments:

●Implemented approximately 10 million budgeted project under cost and ahead of schedule. Implementation of this project has brought DHHS in compliance with ACA.

●A successful rollout of Medicaid Expansion system for the state of NH has helped enrollment of uninsured adult population, this led state of NH to utilize funding from federal agencies efficiently.

●Delivered a 2 million technology modernization of business rules system that has helped enhance system functionality and performance. This enhancement served as a basis for web enabling functionality of the system.

●Built trust and influential relationship with key stakeholders. A go to person for advice and consulting on major initiatives.

●Managed application maintenance with 99% availability of the production system. This effort has earned high praise and led to the win of renewal bid for maintenance contract of approximately 5 million for next 6 years.

●Earned several appraisal awards from project stakeholders for quality delivery of complex IT solutions.

Responsibilities:

●Responsible for definition of program vision and goals that are value driven and aligns with strategic objectives of the client.

●Chair project vision meetings and prepare project vision statements.

●Turn project vision into product features or themes and provide value based ranking to create product backlog.

●Conduct release planning meetings to define sprint backlogs and attain product and program level goals.

●Manage program execution to ensure adherence to budget, schedule, and scope.

●Manage cross functional (business, technical and architecture), remote teams in a matrix organization structure and share resources with other projects.

●Oversee daily standup meetings and provide input for team and resolve conflicts to foster a productive environment.

●Responsible for removal of impediments at program and product level.

●Facilitate implementation and retrospective meetings.

●Monitor and track project milestones. Prepare weekly status reports depicting KPI for project stakeholders by collecting, analyzing, and summarizing information and trends.

●Establish project management guidelines and best practices thereby streamlining project management processes.

●Recruitment of FTE and subcontract team members and conduct year end performance reviews and provide ranking.

●Manage POC projects for COTS product evaluation and selection of software.

Employer: DELOITTE CONSULTING Jan 2007 – Aug 2009

Employer Title: Senior Solution Engineer

Project Role: Project Manager/Application Development Manager, DHHS NH Project

Major Accomplishments:

Enhanced development standards and provided training for adherence to these standards. This has resulted in defect rate of near zero and avoided costly re-work.

Managed successful execution of complex business functionality project mandated by the federal government. Implemented ahead of schedule with highest quality.

Eliminated implementation issues to none by standardizing implementation strategy for complex and interdependent releases.

Responsibilities:

●Conduct requirement and JAD session and define business goal of project.

●Lead technical solution design and drive specifications, data model design, front-end screen and report layouts.

●Business functionality design and walk-through with stakeholders.

●Create WBS, establish and monitor project plan to completion.

●Lead cross functional team through all phases of project and ensure the team is on track.

●Responsible for adhering to the project scope and meeting project objectives.

●Support application upgrades and maintain production system up and running 24/7.

●Mentoring team members for both technical and business function of the project.

●Resolve resource conflicts and allocate limited resources to achieve maximum utilization.

●Recommend and enhance project procedures and controls.

●Manage integration testing and verification of testing scripts.

●Develop Strategies & manage deployment and post implementation activities to ensure successful production deployments.

●Subject Matter Expert for eligibility determination function of the project

●Design and review of highly complex programs or business processes.

Employer: Technosoft Corp. Jan 2001 – Jan 2007

Employer Title: Consultant

Project Role: Development Lead, DHHS NH

Responsibilities:

●Conduct technical design meetings with developers.

●Business functionality design and walk through with client.

●Technical design consisting of program specifications, data models, front-end screen layouts, report layouts and process flow diagrams.

●Coding new programs and existing program modifications in compliance with technical and functional requirements.

●Perform unit, integration testing and support client system testing.

●Performing code walk through with team members.

●Coordinate and assist 3 to 5-member team of programmers.

●Assist in technical/functional problem resolution.

●Production support of the implemented projects.

●Develop decision making critical data reports using database queries for enhancements and policy implementations of the project.

Employer: Techpro Inc. Aug 1998 – Jan 2001

Employer Title: Consultant

Project Role: System Analyst, Department of Treasury, PR

Responsibilities:

●Analysis, design, coding, testing, and implementation of enhancements and new processes.

●Participation in or direct problem definition and problem resolution activities for cost effective application solutions.

●Contributing in task identification, work effort estimates, and work schedules for development and maintenance activities.

●Conversion of data from existing File system to RDBMS DB2.

●Database performance analysis, data dictionary maintenance, data model development, data quality & integrity analysis and SQL performance tuning.

●Train team members and review their technical work.

●Functional areas responsibility includes Taxpayer Identification, Case Management, and Exemption Process.

My prior experiences include working as an Analyst/Programmer for various contracting firms in India. At start of my career I have worked as adjunct professor for undergraduate level majoring in Computer Science with a focus on programing and database.

Education

Education

●BS Computer Science

Tools/Technology

Project Management Tools: MS Project, JIRA, Scrum Board, MS Excel, MS Word, MS PowerPoint and MS Visio.

Technology: SQL, Java, J2EE, JSF, WebSphere, WODM (IBM ILOG), XML, HP Exstream, KOFAX, MS Visio, Mainframe, COBOL, DB2.

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