QUALYN LEWIS

Email:acxdac@r.postjobfree.com

Phone: 918-***-****

Address: *** ** ***** **,*** 137 Oklahoma city,Oklahoma 73114

Objective

Customer Service Representative who maintains a high level of professionalism, patience and efficiency to minimize customer dissatisfaction and increase customer loyalty. Call Center Representative versed in customer support in high call volume environments. Superior computer skills and telephone etiquette.

Also have 10 + years in warehouse / forklift/ load/unload trucks/ shipping and receiving skills

Experience

HERTZ CORP – CUSTOMER SERVICE / DATA ENTRY – 2012 – 2014

William Sonoma- Customer service / sales rep handling 150-180 inbound calls per day using multiple phone line’s answering customer’s inquires on new product information.

July 2010- October 2012

HERTZ CORP – CUSTOMER SERVICE / DATA ENTRY – 2012 – 2014

Education

Putnam city North High school / graduated 2007

Redland community college / business management and market strategy

Graduated 2011 associates degree

Skills & Abilities

Customer Assistance

Worked with company systems such as Live Support and diligently completed all assigned tasks, working overtime as needed. Customer interface

Greeted customers upon entrance and handled all cash and credit transactions.

Assisted customers over the phone regarding store operations, product, promotions and orders.

Employee relations specialist

Dedicated to process improvement

Devoted to data integrity

Experience

WILLIAM SONOMA – CUSTOMER SERVICE REPRESENTIVE 2010 -2012

HERTZ CORP – CUSTOMER SERVICE / DATA ENTRY – 2012 – 2014

GC SERVICES – OUTBOUND CALLS / DATA ENTRY - 2007- 2010

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