Technical Support Engineer

HARMER JOSÉ SALAZAR DAVID

Availability:

Immediate

Full name:

Harmer José, Salazar David

Profession:

Systems Engineer

Birthday:

**/**/****

Address:

***** ******* ***** **. ****, TX 77494.

Phones:

+1-832-***-**** Email: ********@*****.***

Studies

University: “Santiago Mariño” Polytechnic University Institute. Systems Engineer Degree.

High School: “Francisco Isnardi” Educational Unit

College: Basic School “Vicente Salias”.

Professional preparation

Java Standard Edition 7: Fundamentals. Oracle University.

Formulation and evaluation projects.

CISCO Networking Academy: CCNA 1, 2, 3 y 4.

Academic Background

Thesis: Telecommunications infrastructure to interconnect the Politécnico Santiago Mariño Maturín extension with headquarters in Caracas. (Honorable Mention and Publication, 2011).

Internships: Development of a manual Installation and Setup Email Server Lotus Domino. Sistemas, Telemática e Informática Oriente C.A. (SITIO, 2010).

Profesional Experience

-Consultant Analyst. Mega Soft Computación, C.A. (Caracas. May 2014 – August 2016).

oReal-time support for applications developed for the customer.

oResolve incidents and develop applications requirements.

oTimely and adequate documenting of programs developed and updates.

oTechnologies: Eclipse, Oracle, Apache Tomcat, Java EE, Javascript, jQuery, Hibernate, KnockoutJS, Spring, Hibernate, Linux server.

-Systems analyst – Technical Support and Networking – Freelance (Monagas, April 2012 – April 2014)

oInstall computers, printers, servers and telephones.

oHelp desk services.

oDesign and implement networks.

oPreventive and corrective maintenance of computers.

oJava programmer – FrontEnd developer.

-Web Development at Qriotech, C.A. – Freelance (December, 2011 – April, 2012). www.parkero.com

oDevelop web pages using HTML, CSS styles and Javascript.

oCreate CSS style sheets.

oIncorporating and modifying plugins to perform desired actions.

oEditing Pictures

oTechnologies: Dreamweaver, Fireworks, Photoshop, Aptana, PHP.

-Thesis. (2011).

oStudy of the technological structure.

oAnalysis of the technologies.

oEstablishment of a real scenario with the design presented: Installing Asterisk Now 1.7.1, configuration of two (2) Routers and two (2) Switch Cisco with a Frame Relay link.

oSetting up the Asterisk PBX and four (4) workstations as clients.

oTesting the Asterisk PBX in operation.

-Internships: Sistemas, Telemática e Informática Oriente C.A. (2010).

oManual Installation and configuration of Lotus Domino Server.

oTechnological equipment inventory.

oLabelling network points.

oTechnical service to computer equipment.

oHelp Desk services.

-Distributor of consumer products for the home.

-Assistant Registration Process at Instituto Universitario Politécnico “Santiago Mariño”.

-Custom technical support.

Skills

-Java programmer. Eclipse - Netbeans

-Routers and Switchs CISCO configurations and administration.

-Oracle Database.

-Networking implementation and support.

-Web developer: HTML, CSS jQuery, JavaScript.

-Formulation and evaluation projects

-Windows and Linux servers.

-Installing and Configuring Lotus Notes Domino server and client.

Courses and Seminars

-edX Verified Certificate for Introduction to Java Programming - Part 1 (2015).

-Java EE, JSP – Servlets - Hibernate. (Benllisoft academy, Caracas - 2014).

-PHP y MySQL – Technologies for Internet Applications (Ceneac Producciones C.A., UCV Caracas 2014).

-Java SE Fundamentals Ed 2. Oracle University. (October 2012).

-Formulation and evaluation projects. Funda UDO, Monagas. 180 hours duration, (2012).

-CCNA4. CISCO. Accessing the WAN. 6 months duration. (2010).

-CCNA3. CISCO. Switching Basics and Intermediate Routing. 6 months duration. (2009).

-Basic English course Spectrum III. 4 months duration. (2009).

-CCNA2. CISCO. Router and Routing Basics. 6 months duration. (2008).

-CCNA1. CISCO. Networking Basics. 6 months duration. (2008).

-1st Regional Seminar of telecommunication and Automatization. 2 days duration 2008.

-Web Developing Basics. Training center Almagister. 2007.

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