Customer Service Data Entry

JOHN W. TEMPLE

** ***** ***** *****

Florissant, Missouri 63031

**************@*****.***

314-***-**** mobile 314-***-**** home

PROFESSIONAL EXPERIENCE

CONVERGYS August 2015-June 2016

Technical Support/Retention

Skills: detail, using information systems

JEFFERSON COLLEGE, Hillsboro, Missouri August 2009-August 2015

Adjunct Professor & Tutor, Mathematics

Skills: public speaking, organization, keeping up with syllabus

ST. LOUIS COMMUNITY COLLEGE, Kirkwood, MO September 2010-August 2015

Adjunct Professor, Mathematics

Skills: public speaking, organization, keeping up with syllabus

INTERNAL REVENUE SERVICE March 2009-April 2011

Balancing Specialist (via Spherion)

Skills: data entry, detail, reconciling figures

CENTENE June-July 2009

Medicaid Health Assessor (via Office Team)

Skills: accuracy, phone voice, typing verbatim responses

JM&A FINANCE March-September 2008

GAP Claims Examiner (via Adecco)

Skills: data entry, fulfilling processes

UNITED HEALTH CARE October 2007-February 2008

Medicare Customer Service Representative (via Adecco)

Skills: phone voice, learning corporate and government policies

FACT FINDERS, INC. – Saint Louis, Missouri April 1995-July 2007

Market Research Analyst/Project Manager

Skills: programming, data processing, management, communication

EDUCATION

Master of Science – Mathematics

Northern Illinois University, DeKalb, Illinois

Bachelor of Science – Education

Southeast Missouri State University, Cape Girardeau, Missouri

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