Manager Case

ALEJANDRO GUDIÑO. **** ALDEN AVE DALLAS TX *****. 214-***-****

JOB DESCRIPTION AND PROFESSIONAL PROFILE

Case Manager/ Client Services Intake Specialist

September 2007-June 2016

Enrolling clients in Resource Center programs by determining Ryan White and Dallas County approved eligibility documentation required to access psychosocial services and programs.

Coordinating management of care for a specified patient population; following patients throughout the continuum of care and ensuring optimum utilization of resources. Service delivery and compliance with external review agencies. Providing ongoing support and expertise through comprehensive assessment, care planning, plan implementation and overall evaluation of individual patient needs. Enhancing the quality of patient management and satisfaction, to promote continuity of care and cost effectiveness through the integration of functions of case management, utilization review and management and discharge planning.

Long Term Survivors’ Support Group; Community Liaison. Linkage to Pharma-educators and Healthcare providers for educational purposes and up-to-date information on latest medical care and treatment.

Counselor and Educator.

COMMUNICATION

Persuasive Bi-lingual communicator with well developed skills able to maintain productive relationships with colleagues, clients and staff at all levels in English and Spanish.

EXPERIENCE AND AWARDS

2012 to 2016

Resource Center. Case Manager/Client Services Eligibility Specialist.

Insurance Assistance Program

2007 to 2012

Resource Center Dallas. Enrollment Coordinator and Long Term Survivors’ Community Liaison. Volunteer for RCD’s Nutrition Center, Hot Meals Program and Client Services prior to being hired. Voted in 2008 “ Most Reliable Employee” by RCD peers and upper management.

1994 to 2007

Cele Johnson. Design Studio. Decorative and Restoration Artist.

1992 to 1994

Richland College. Tutor of Remedial English and English 101 to E.S.L. Students

Ranked 2nd Place at Richland College Literary Festival, being the first International student to be awarded such a price. Ranked 3rd price by the Texas’ Journalists Association.

1988 to 1994

Part Time Manager and server for various award winning seafood restaurants and Food Design Concepts Catering Co.

1984 to 1988

Glen International. Instituto Superior de Idiomas. Mexico City. Supervisor of Studies and Teacher of English as a Second Language.

Universidad del Valle de Mexico. Teacher of English as a Second Language.

EQUIFAX. Branch Mexico City. Spanish to English Transliterator.

EDUCATION

Britannia Institute (Mexico City) BS in Applied Linguistics

Richland College. Two year introductory courses in Psychology, English Composition and Fine Arts; 100 credit hours; 3.5 GPA.

Burnside-Ott Aviation Training Center. Miami, Florida. Commercial Pilot License with Instruments and Multi-engine Ratings.

Centro Escolar Cedros. Preparatory School. Mexico City.

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