Customer Service Data Entry

MAVINE STRACHAN

Phone 347-***-**** **** Pennsylvania Ave Apt. 15A Brooklyn, NY 11239 Email: ********@*****.***

OBJECTIVE Dependable individual seeking a position in a company where my values and experience can offer

Quality service to a growing company

SKILLS

Motivated team player, engaging personality, fast learner, proficient in Word, Excel, and Data Entry

Conscientious go-getter, who is highly organized, dedicated with excellent communicating

Skills and committed to professionalism, energetic, retail sales, and upselling technique

Highly motivated self-starter, personable, who takes initiative with minimal supervision. Flexible

WORK EXPERIENCE

Astor Wine & Spirits Center, New York, NY 2013-2015

Wine Tasting room Associate / Busser/ Server/ Coat Check Attendant

Set up for the wine event, food prep, assisted with bartending

Welcomed all visitors to the winery pour wine for tasting

Served cocktails, and wine paring

Perform related duties as assigned, hand out discount flyers for wines

Assist with hospitality special events as needed

Bus, and maintained cleanliness of facilities

Joonbug Event Agency, New York, NY 2011-2015

Hostess/Cashier/Coat Check Attendant

Greeted guest and informed them about the coat check policies for lost ticket for items

Secured coats and provided guest with tickets, solved issues for lost tickets

Completed bank sheet and total the amount of cash for event Manager

JFK International Airport/HMSHOST, Balducci’s Restaurant, NY 2012-2012

Customer Service/Sales Associate/Cashier/Food Prep

Received payment by cash, voucher, or credit card

Assist customers with items, and directed passengers to locations

Ran audit report and deposited bank

Holiday Options INC. New York, NY 2010-2010 Hostess/Coat Check Attendant

Setup coat check stand, display tickets, and welcome guests at convention

Collected payment for items, and secured all belongings at the venue

Made sure all customers given correct coats at the end of the evening

Hang It Up Corp,/Marriott Marquis Hotel, New York, NY 2008-2010

Wine Event Assistant, Hostess

Inspected winery tasting room and serving area to ensure proper setup for vendor

Provided guests with programs booklets as they entered the event room

Restocked table with items for the event, maintained highest quality service at all times.

Welcome members and visitors upon arrival and directed them to appropriate location, answer phones

EDUCATION

U.S Hospitality, Bartending School, Queen, NY 2012 Borough of Manhattan Community College, New York, NY (Some College)

Lindsey Hopkins Business Institute, Miami, Florida, Achieved: Business Administration Diploma 1986

Achieved High School Diploma 1981

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