Engineer Network

Amanuel Kifle

**** ******* ***. • Conyers, GA ***94 • 678-***-**** ********@*****.***

Network Engineer

Innovative Leader Decision Maker Proactive Problem Solver

Dynamic, results-driven Network Engineer with 15+ years of solid work experience. Proven history of maintaining a healthy network, troubleshooting, network administration creating SOP to insure continued success and improvement in systems. A leader who is values-based, dynamic, creative, and has a track record of creating alignment, focus and delivering sustainable, measurable value.

CORE COMPETENCIES:

Telecom:

Cisco/Juniper Network core, Backbone, Distribution and Access layers

VOIP: Sonus, Broad soft Servers, PSTN circuits/trunks

BTI Dark Fiber and Actelis EFM

Cisco(Nexus,12000,10000,7600,7300,6509,3600 series) and backbone routers and switches

In-depth knowledge of Net flow, BGP, OSPF and SNMP

IT :

Servers : Windows 2003, 2008 R2, 2012, Apple and UNIX

Data Bases: Microsoft SQL, My SQL and Oracle.

Exchange Server 2003, 2010 and 2013

RADIUS, AD, LDAP, DNS, DHCP and RDP (Terminal Server)

Hyper-V and VM ware virtualizations.

In-depth knowledge of Kasaya and Netcool Monitoring and Deployment

Routing/Switching : RIP, EIGRP, OSPF, BGP, Spanning, Trunks, QOS…

Scripting : VB, DOS Batching, Power shell and SQL.

PROFESSIONAL EXPERIENCE:

NOC ENGINEER

Cbeyond Communications, Atlanta, GA – Apr. 2013 – Present

Network Operations Command Center (NOCC) responsible for maintaining Cbeyond’s core network across multiple platforms with tier 1 - tier 3 support

Perform real-time network (core, distribution, access), voice, application and virtual machine monitoring through an array of event and system logs and multiple NMS systems

Execute life-cycle maintenance on core and distribution Cisco routers and switches, plus BTI Dark Fiber and Actelis Ethernet-First-Mile units.

Troubleshoot voice (Sonus VoIP, Toshiba NetSip) and broadband services (Microsoft Exchange e-mail, hosted web site, Total Cloud, Vmware) .

Interact with various inter and intra departmental peer groups to cooperatively achieve best results in all assigned tasks.

Identify and recommend opportunities for “clean-slate” process improvement with regards to incident, fault monitoring, triage procedures and issue escalation.

Ensure timely execution of scheduled and repeatable processes such as change requests, daily triage, system monitoring and event log management.

Develop and maintain an effective working relationships between vendors and service providers.

Manage after hours call facilitation, coordination and communications during critical outage situations.

System Analyst/Sr. Network Administrator (Tier 3)

RICOH, Atlanta, GA –Oct 2011 - March 2013

Install, Migrated, Designed and Troubleshoot MS Exchange 2003, 2010 and 2013

Managed, upgraded and deployed Server 2003, 2008 R2, 2012

Configured VPN tunnels, Cisco routing an switching and Sonic walls.

Managed over 10 corporate networks using Kaseya managed services.

Supported SQL both from the front and back ends.

*OS and DBA level along with backup, restore, recovery, as well as performance turning and analysis

*SQL Server implementations in a clustered/replicated/virtualized environment

* Maintain database to ensure performance, availability, integrity and security of client databases

Senior Network Engineer.

Leo Tech,, Alpharetta, GA – Jan 2009 – Oct 2011

Installed and Configured server 2008 Domain, Configured Microsoft backup/restore solutions using Microsoft DPM

Installed high availability cluster to insure no downtime for Backend apps, shared folders and GPO

Configured a one stop solution for printing scanning and Fax Configured secured SSL VPN for external access

Upgraded all the workstations to Win7 Pro, Maintained servers and infrastructure, Configure Terminal Server Farm and Supported end users with training and trouble tickets. Worked with Customer Care Technical Support, Enterprise Administrators, 3rd party Vendors, and Regional NOC’s to resolve network issue

Network Administrator

Blaze Recycling, Atlanta, GA - Feb 2007 – Jan 2009

Administered, Deployed and Configured Server 2003 across companywide enterprise to support up to 100 users. Administered exchange server 2007

Led in critical undertaking of projects such as the migrations of all servers within the enterprise to server 2008 r2, Consolidated all different domains in to one single 2008 r2 domain.

Virtualized several servers using Hyper-V and VM ware technologies.

Deployed, configured and maintained SQL applications such as Microsoft Dynamics GP, Share point, Microsoft data protection manager (DPM

Participated in the company's share point design. Installed IP cameras to work with scale DB (a proprietary software that uses SQL as a backend)

Implemented security policy at different levels of the network infrastructure from the hybrid routers the company has such as watch guard routers and Cisco routers to all the servers and workstations.

Patched security vulnerability, testing of installed systems protection strategies and verified access control policies are working as intended for staging and production environments.

Maintained, administered and upgraded BlackBerry Enterprise server for companywide users. Assisted remote users by utilizing different remote access utilities such as MS Remote access, VNC and team viewer.

Nominated for Level 3 Circle of Excellence 2000

EDUCATIONAL BACKGROUND:

Prime Tech Institute

Associate, Network Engineering

Jan 1998 - Mar 2000

Major in Microsoft based Servers and Novel 4.0

George Brown College

Associate, Electronics Engineering

Jan 1990 - Sep 1993

Licenses

CCNA Aug 2011

Infrastructure Engineer.

MCITP

May 2011

Enterprise Administrator

CSSA- Certified (Dell) Sonicwall

COMPTIA A Plus (A+)

Sep 2000

Focused on Hardware and OS

MCSE

Aug 2000

Microsoft Systems Engineer

Reference : Available up on request.

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