Customer Service Administrative Assistant
Resume:
KIMBERLY ANNE BROUSSARD
ADMINISTRATIVE ASSISTANT
Baton Rouge, LA 70809
**************@*****.***
CAREER OBJECTIVE
Administrative Assistant with more than 10 years of experience providing professional assistance to Supervisors, Management and Executive Directors. With my friendly can do attitude and ability to adapt to changing work requirements, I feel I could be an asset to your organization.
SKILLS AND ABILITIES
Excellent in Customer Service/Public Relations
Interactions with vendors, clients and visitors on a daily basis
Exceptional ability to handle stressful situations in a professional manner using
Problem- solving skills
Accurate typing with 75-85 wpm
Proficient in verbal and written communication skills
Polite and Courteous phone manners
Dependable and dedicated employee
TECHNICAL SKILLS
Microsoft Word, Microsoft Excel and Microsoft Office
Windows, Word Processing, QuickBooks Pro, Corel Word Perfect
Knowledge in PowerPoint, Internet Explorer, Spreadsheet
Word processing, data entry in various data bases
Familiar with most copiers, printers, fax machines and other office equipment
Job History
Louisiana Department of Environmental Quality (DEQ)
March 2013 – February 2016
Administrative Assistant IV to Manager of Air Field Services Division
Handled multiple phone lines and directed calls to various field employees
Maintained inventory and vendor orders for employees working outside the office
Opened, sorted and distributed incoming mail
Invoicing and requisitions for multiple department heads
Scheduled all travel arrangements, meetings and conferences for
Managers and field employees
Typed documents such as correspondence, drafts, memos, and emails
Prepared reports for field service employees
Maintained vehicle logs and receipts for field employees
Copied, organized and prepared all paperwork for distribution
Edited all payroll logs for the department (their time in the field) several employees
Louisiana School for the Visually Impaired
October 2010 – February 2013
Administrative Assistant IV to the Director of the LIMC (Louisiana Instructional Material Center) for visually impaired students
Greeted visitors with a professional attitude at all times
Maintained and organized filing system for visually impaired students in the State of Louisiana
Attention to detail and a proven ability to designate tasks quickly and accurately
Focused on making sure students and teachers received text books ordered
Composed correspondence and emails for several vendors
Communicated with vendors with friendly and helpful phone etiquette
Accurate in shipping and receiving textbooks to various parishes
Scheduled and coordinated meetings, appointments, and travel arrangements for Director and other management
Sorted all incoming mail and distributed in a timely manner
Delivered excellent customer service, including all faculty and staff
Drusilla Seafood Restaurant – Server/Waitress
June 2009 – February 2013 (Still do part time catering for LSU Basketball and Football)
4 years of dependable and stable server experience with great personality
Utilized excellent customer service skills with the public
Assisted with opening and closing duties
Accurately totaled and collected payments from guests
Appropriately suggested additional items to guests to increase sales
Contact this candidate