Manager Test
Resume:
Mubeen Farooqui
Plano, TX 75074, U.S.A **************@*****.***
OBJECTIVE
Desire a challenging Management or Lead Position to utilize my experience, technical knowledge, and management skills as a Telecommunication / IT Professional.
SUMMARY
Highly skilled technical and business professional with over 23 years combined experience in many facets of Telecommunication, Wireless, Broadband, and IT industry. Experience includes proven achievements in technical leadership and team-building skills. Highly skilled in “Software Development Life Cycle” (SDLC) from concept to implementation, using both “Waterfall” and “Agile” methodologies. Major strength and experience in business processes, process design, process implementation, project planning, risk analysis, customer engagement, onshore and offshore vendor management.
Expertise includes:
Team Management
Highly skilled in setting Quality Control / Product Verification Testing priorities and managing time/cost/resources for maximum efficiency and productivity
Quality Control / Test Architect & Test Execution
Root Cause Analysis for Internal Defects & Production Issues
Software Development Life Cycle
Cross-Functional Team Leadership includes on-shore and off-shore teams management
Meeting Facilitation
Production Defect Management, Project Performance and Status Reporting
ACHIEVEMENT AWARDS
STAR Award for Service Order System Testing in BellSouth / AT&T
STAR Award for delivering automation training to engineers in BellSouth / AT&T
Achievement Award for accomplishing automation
Contractor of the month award in BellSouth / AT&T
Certificate of Achievement from AT&T Wireless Services
Outstanding Achievement Award from AT&T Wireless Services
Several other certificate of achievements from various managers
Honor student in undergraduate university
PERSONAL
US Citizen.
Team player with excellent interpersonal and communication skills
PROFESSIONAL EXPERIENCE
BellSouth / AT&T / Tech Mahindra (October 2003 – Present)
Worked in various roles and responsibilities mentioned below, as contractor and employee in BellSouth / AT&T since October 2003 till date in Atlanta, GA and currently in Richardson, TX
Test Manager (Sr. Technical Architect) – Tech Mahindra (Sep 2013 – Present)
Test Manager (Principal Member of Technical Staff) – AT&T (May 2011 – Sep 2013)
Test Manager (Senior Quality Control Test Manager) – AT&T (Oct2007 – May 2011)
Test Lead (Senior Engineer) – Sun Technologies - Contractor (Oct 2003 – Oct 2007)
Currently working as a Production Verification Test Manager for AT&T IT Projects including Cloud Computing / Big Data related projects
Actively pursued quick resolution/fixes/patches for the problems found during installation both in the test and live production environments. Made determination on acceptance/rejection of the new software builds/hot fixes/patches. Performed Root Cause Analysis of the defects and production issues. Reported status of applications and systems testing to senior management. Managed onshore and offshore teams and external resources to accomplish testing goals. Prioritize fixes that will go in production
Managed testing teams as Test Manager and Test Lead. Managed life cycle of multiple projects from broadband applications (ADSL Loop Qualification System - LQS, Service Order Entry Gateway - SOEG, Broadband Outage Notification System – BONS / BISONS, Broad Band Network Management System called Light Speed – BBNMS LS, IPTV - UVERSE, Network Reporting System – NRS, Service Assurance Application – BBCATS, Bandwidth Control System – BCS, HALO, Test Automation, and Performance Engineering). Supported the Service Provisioning, Service Activation, and Network Management Layers of the OSS System. Lead and managed the above projects and trained the professional test engineers to carry-out the verification and validation functions based on IT Unified Process (ITUP)
Focused on quality and availability of broadband applications and improved quality through active review of root cause analysis
Made efforts to improve the overall Software Engineering process by ensuring adequate representation in AT&T Best Practices Team and Software Engineering Process Group
Lead the center-wide automation and performance testing efforts. Interfaced with test tool vendors to find optimal testing solutions and products. Enhanced regression test coverage and automated regression suites using automation tools such as Quick Test Professional, Win Runner, FitNesse. Created test automation suites in HP Quality Center / Test Director
Directed test teams to do performance tests using HP Load Runner
Instructed various technical courses to engineers including Test Automation
True Position Inc., King of Prussia, Pennsylvania (April 2003 – Oct 2003)
Test Lead (Sr. Test Engineer)
Supported and tested Wireless Location Based Product for wireless operators (Cingular and T-Mobile) to comply with FCC E911 Phase II mandate (locate customer within 100 yards)
AT&T Wireless Services, Redmond, Washington (Feb 1998 – Feb 2003)
Test Lead (Senior Member of Technical Team)
Lead and coached a diverse team of test engineers drawn from the various platform and application teams. Managed GPRS services commercial launch activities. Responsibilities included planning & coordination of launch deliverables, validation of operational processes, issue tracking, managing lab test activities. Coordinated execution of test scenarios to test the GPRS WAP & Internet services from end-user perspective
Managed regression test activities of the integration lab network (nodes, services, features
Reported on the test results to the Director Lab Operations and other teams
Worked with automation lead and automation team to prioritize test automation development and to manage a library or suite of automated tests using Casabyte Automated Test Platform (ATP), RCATS, Mercury interactive WinRunner, Xrunner, Load Runner, Nethawk, Tektronics, and other tools
Performed testing of Mobility (TDMA, AMPS, GSM/GPRS) and Fixed (OFDMA and TR-303) Wireless Software, Hardware and Functionality based on System Requirements of evolving wireless technologies and industry specifications
Managed testing team and used tools like Rationale Requisite Pro for Requirements database, Mercury Interactive Test Director for Test Plans and Test Cases database, Census Tool and Rationale DDTS for web based Defect Tracking System
The wireless technologies I worked on are TDMA, AMPS, GSM/GPRS, EDGE, UMTS, TR-303, IS-41, IS-136, SS7, OFDMA, and T1 for physical layer on the PSTN side. The telecom nodes in the lab included Ericsson switches, Nortel DMS XA-Core switch, Lucent 5ESS switch, Compaq HLR/SCP, Tekelec STP, Nortel GSM Switch, Nokia BSS (DX 200), Nokia MSC, Nortel SGSN, Nortel GGSN, Nortel SDM, Nortel Passport 8000, Nortel Charging Gateway Function node, Nortel Billing Mediator, Nortel Preside for OSS management, Logica Message Center, Comverse Technology Unified Messaging Center, Octel Voice Mail System, DNS/DHCPs, Cisco Routers, Cisco Switches, WAP PocketNet Gateway, HTTP Gateway, Openwave Portal System, etc.
I also lead the following projects for AT&T Fixed Wireless Product called “ANGEL” which included in-house software and hardware development, manufacturing; component level, PCB Board level, unit level and system integration level testing.
Fax Functional, Interoperability, Performance and Characterization, Telephony DSP firmware, Card level hardware component Testing using Quality Logic FaxLab Emulations, Fax Probe (which monitors and analyses Fax T.30 messages), Fax Expert and TAS 4500 RF Channel Emulator to induce impairments in RF channels
Modem Functional, Interoperability, Performance and Characterization, Codecs firmware, PCB Board level Testing using TAS Series 2 Plus Telephone Network Emulator, Gemini Warp, Mode 240 Voiceband Subscriber Loop Emulator, Mode 3508A Modem Test Switch and TAS 4500 RF Channel Simulator
Path Protection Switching Testing based on TR-303 standards using T-Berd 224 equipment for inducing errors and monitoring T1 links and Alarms and by inducing hardware component and board level failures
System Redundancy and Alarms Testing based on TR-303 standards on hardware system
Supporting Ameritec (Crescendo A, Crescendo D and Niagara) Bulk Call Generators for stress / performance testing
Security Access (Authentication and Encryption) Testing based on Secure Hash and RC4 Algorithms
Worked on Performance Monitoring of RDT connected to Lucent 5ESS switch using T-Berd 224 to induce Errors and Tekelec Chameleon to monitor ISDN (Q.921 and Q.931) Layer 2 and 3 messages
Training classes to fellow and junior engineers on different tools and equipment like Ameritec Bulk Call Generator, Mercury Interactive Test Director, Win Runner, Fax Lab
Scope of the lab included both 2G and 3G voice and data wireless networks
Sprint PCS, Lenexa, Kansas (Contracted by Chemtech Ltd.) (April 1997-Feb 1998)
Sr. Switch Test Engineer
Duties included testing of Telecommunication Software Loads from different vendors, testing North American Cellular Features to ensure error free software to be installed on telecommunication switches for Sprint PCS CDMA based wireless network. I was responsible for the following projects:
Testing of Authentication and Voice Privacy (AVP) feature on Nortel switches which includes IS-41C, IS-95A, SS7 and TCAP messaging and used Automation test tools based on UNIX platform
Interoperability testing of Lucent Wireless SCP with Nortel DMS MTX switches using MGTS tool
CDG (CDMA Development Group) Stage 2 and 3 testing which require Nortel Base Station Manager and Qualcomm MDM Tool
Testing Comverse Voice Mail System from perspective of software loads, features, performance and capacity
NORTEL/BNR (Bell Northern Research), Richardson, Texas (June 1995-April 1997)
Member of Scientific Staff
Duties included testing of North American Cellular Features on Nortel MTX switch in order to provide error free software to customers. Worked on Authentication and Voice Privacy (AVP) feature to control cellular fraud. AVP involves message flow testing between cellular phones, VLR, HLR, and Authentication Center (AC). Developing test plan for AC simulator and Tandem AC. Testing AVP related tools and their access security. Also testing feature interactions with AVP feature. Writing manual and automated test cases. Reporting and solving software problems. Making sure that the software complies with the functional description given to customers, industry standards (IS-41, IS-136, IS-54B etc.) and ISO procedures. Writing Product and System Integration Testing Plan. Call and conduct meetings for Test Case Reviews. Participated in ISO-9000 and ISO-9001 audits
Houston Community College System, Telecom Dept., Houston, Texas (July 1993-May 1995)
Electrical Engineer
Responsibilities included designing and supervising cabling projects, installing PBX modules, programming and testing of PBX switches (Nortel DMS 100) and maintenance of existing NT Norstar Meridian, AT&T Merlin, AT&T Definity, ROLM CBX, Start Plus, Centrex Systems and 1A2 Key Systems for colleges in Houston. Duties also included quality control testing of telephone switches software and features
EDUCATION
Master of Electrical Engineering (May 1993)
University of Houston, Central Campus, Houston, TX, U.S.A
TECHNICAL
SKILLS
Systems: MS DOS, Windows XP/ Windows 7 / 8 / 10, UNIX HP, UNIX Sun Micro Workstations, Linux, Apple Macintosh
Languages: C, Visual BASIC, JAVA, HTML, WML, TCL/TK, FORTRAN, COBOL, 8086 and Z-80 ASSEMBLY, Motorola 8051 Microcontroller ASSEMBLY, Intel 8086 Assembly
Software: MS EXCEL, MS WORD, MS Project, MS Power Point, Frame Maker, MATHCAD, MATHEMATICA, MATLAB, GRAPH, PSPICE, HP Quality Center, Test Director, Win Runner, Quick Test Professional, Load Runner, SQL Tools, JIRA Defects Tool, Rally Tool for Agile Methodology
TELECOMMUNICATION
X.25, Frame Relay, TCP/IP, Ethernet LAN, SS7, FDDI, SONET ISDN, ATM, Lucent 5ESS-2000, DMS MTX, DMS 100, DMS 250, CDMA, TDMA, NA Cellular, AMPS, GSM, GPRS, EDGE, UMTS, Ericsson MSC 5000/2000/212 switches, Compaq HLR/SCP/Authentication Center, IS-41C, IS-54B, IS-95, IS-136,Voice Over IP, Fax Over IP, Encryption/Decryption DES Algorithm, MGTS, Deftviewer SS7 monitoring tool, INET SS7 monitoring tool, Automation Testing Tools, T-Berd 224, HP E-Series Spectrum Analyzers, Modem Standards (V.22, V.22bis, V.34. V.56, V.8), Fax Standards (E.45x, T.4, T.30 and T.38, V.17. V.33, V.21, V.27, V.27ter), Echo Canceller Modules 2571 and 2572 from Tellabs and G.16x standards, Voice over IP (H.323, SIP, MGCP), HomeRF, Bluetooth, Wi-Fi, 802.11, RIP, OSPF, EIGRP and BGP protocols, Location Based Services (E-OTD, A-GPS, U-TDOA, E-CID), E911-II, IPTV, ADSL, ADSL2+, VDSL, XDSL, Loop Qualification System, OSS, Webservices
INTERESTS Sports, Traveling, Chess Player, Magazines, Research on topics in Mathematics, Author (All Time Calendar & Math Essentials).
REFERENCES Available upon request
TRAINING COURSES / SEMINARS / CERTIFICATES
1.
Project Management
Introduction to PERL
Nortel DMS MTX Translations
Introduction to SS7
Nortel DMS Call Processing
Nortel DMS 250 Translations
Nortel Link Peripheral Processor /Enhanced Network Cards
ISO Overview
Test Execution Administration & Management
Emerging Technologies and ATM
TCP/IP and related protocols
Introduction to Nortel XPM (Extended Peripheral Module)
X.25 and related protocols
Programming in TCL/TK
C++ Object Oriented Programming
Introduction to HTML, SGML, XML and WML languages
ISDN (BRI/PRI)
Intellectual Property Seminar
Introduction to Java
NORTEL CDMA Base Station Manager (BSM)
Introduction to Lucent Wireless AIN
Voice/Fax Over IP/ATM/Frame Relay
Lucent 5ESS-2000 basic Features, Voice Features, Translations and RCV
T1 Analysis using T-Berd 224
Fax Lab, Fax Probe and Fax Expert
Modem Equipment Training.
SAGE Box.
Lucent Advance Network Services/ WSCP / Service Creation Environment
Lucent SHLR Applications, IS-41 Registration and Call Delivery Translations
ICND (Interconnecting Cisco Network Devices)
Ericsson Cellular Switch OA&M
Applied Cryptography (Protocols / Techniques / Algorithms)
AT&T Testing Practices Seminar
Digital Communication and Signal Processing
Mercury Quick Test Professional
Mercury Quality Center
Mercury Win Runner
Data Centers & Cloud Computing
SDN (Software Defined Networking)
AT&T Quality Management System LEAN / Six Sigma Certification
Agile Methodology Boot Camp
Certified Scrum Master in Progress
PMP in Progress
Amazon Web Services (AWS) / Cloudera / Hadoop / Cloud Computing in Progress
Certified Professional Trader in Financial Markets (Can give financial advice in stocks & Forex J)
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