Insurance Information

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Stephanie Barrowes

*** ** ***** **.

North Miami FL 33162

Phone: 786-***-****

Email: *********@*****.***

COMPUTER SKILLS

Extended computer knowledge MS Office Excel outlook CMS8 Micros Arrival Software Work Speed IMS Guest Center Open Table

EXPERIENCE

Boca Raton Resort &Club - Boca Raton, FL Sept 2014-Oct2016 Hostess/Reservationist

•To deal efficiently and politely with all telephone, email, internet and ‘in person’ enquiries

•To maximize revenue by converting enquiries, recognizing business prospects and taking every opportunity to upsell, including promoting premium bookings and scheduling Games Makers.

•To ensure that all reservations are recorded following established procedures with full and clear information and that they are input accurately and promptly onto the system.

•To liaise with all departments to ensure the best service is provided to our customers

•To ensure that all your work meets company standards and is according to training given; all function paperwork must be accurate and complete, including catering requirements, booking supplements and payment details.

•To create daily floor sheets detailing reservations.

Keystone Wellness Center- Miami, FL Jan 2016-August 2016-Chiropractor Assistant/Front desk

• Greet patients entering in a chiropractic facility

• Take patients’ medical history and information regarding their condition

• Schedule appointments in person or on telephone

• Take and verify insurance information from patients

• Determine charges for chiropractic procedures that patients’ insurance does not cover

• Prepare accurate charts and enter notes into system

• Prepare procedure rooms in accordance to chiropractor’s instructions

• Operate and perform maintenance on equipment

• Stock procedure rooms with supplies and ensure that all supplies are available at all times

• Maintain patients’ accounts and financial information in a professional manner

Plastic Surgery Specialist Of South Florida- Hollywood, FL July 2013-Sept. 2014 Surgical Coordinator

•Meet or call prospective surgery patients to determine date, time frame and facility for procedure. Initial contact will be made within 2 business days.

•Check patient insurance coverage, determine if referral or authorization for surgery is needed, and start process if needed.

•Set time, date and location for procedure; arrange pre-operative testing and/or exam as needed

•Prepare and provide pre-op patient packet either in person or by mail.

•Advise and counsel patient regarding food, fluid andmedication intake and restrictions prior to surgery

•Maintain excellent communication with surgery patients, including returning phone calls promptly.

•Answer telephone lines; make, reschedule, or cancel appointments, forward or take messages as needed

•Schedule post op appointments as needed

•Track all non-cosmetic surgery cases from day of physician’s recommendation for surgery. This will be done electronically and kept current.

•Maintain written chart notes to indicate status of case.

•Maintain updated and accurate notes in Management + concerning all billing and insurance issues discovered, and update billing information as needed.

•File surgery worksheet and chart when surgery is completed.

Education- Miami, Florida

North Miami Beach H.S. -August 2008 - June 2012 G.P.A 3.0

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