Sales Engineer

CEDRIC FLEMMING

214-***-**** **************@*****.***

Pre-Sales Solutions Architect

Forward-thinking and collaborative Solutions Architect, with diverse technical subject matter expertise in high performance networking services. Developed and executed strategic initiatives to support revenue growth, new product introduction, and executive relationships. Managed profitability of strategic networking products in support of enterprise networks. Led sales, marketing and services team in successful efforts to deploy new technologies. Recognized as a capable leader, mentor, collaborator and troubleshooting resource. CORE SKILLS & COMPETENCIES

High-Value (Pre-)Sales

Relationship Management

Business Forecasting

Optical Transport & Networking

Verbal & Written Communication

B2B & B2C Correspondence

Strategic Decision Making

Troubleshooting & Problem Solving

Stakeholder Collaboration

Regulatory Compliance

Dynamic Business Growth

Project Leadership

AREAS OF PROVEN PERFORMANCE

Demonstrate excellence in performing the following key responsibilities as a Sales/Systems Engineer:

Spearhead the development and growth of relationships with valued business customers, creating a needs- based awareness of ideal avenues for creating technical business growth.

Harness an innovative, value-based sales strategy, rooted in an open line of communication. Demonstrate holistic knowledge of service provider’s and partner vendors’ services, products, strengths and weakness.

Build awareness of technical needs through the creation of network design, white boarding, diagrams, and thorough acquisition of information to determine the ideal products for the consumer. Maintain holistic awareness of customer account outlook, recognizing the client’s potential for future growth.

Collaborate with a multidisciplinary team including account managers, services department responsible for implementation, and client account stakeholders. Offer continuous communication after sales process.

With larger service provider clients, consistently support accounts alongside their representatives to build a framework for executive-level solutions. Recognize trends in technical lifespans, creating awareness for clients on the need for refresh.

Hold requirements consultation with representatives to determine network and technical needs, followed by an audit of existing network and infrastructure. Formulate a plan of action based on audit findings, including product demonstration and proof of construct.

Provide subject matter expertise in optics and Ethernet data for smaller accounts, serving as a leader to create go-to experts within account companies.

Consult with clients subsequent to product deployment to evaluate the operating performance of new resources, effectively closing sales after addressing technical issues and concerns from customer. CAREER & PROJECT HISTORY

SALES ENGINEER Fujitsu Network Communications – Richardson, TX 2011 – 2016 Joined this company’s sales team to create and close various strategic sales for small to large businesses. Brokered the sale of Ethernet and Optical networking solutions, and a variety of network support services.

Maintained and grew relationships with high-value accounts including Verizon, AT&T, and CenturyLink, generating upwards of $100M per year in combined revenue from these accounts through strategic sales and support.

Exercised versatility in sales to connect with accounts in multiple sectors, with accounts including Horizon Telecom, the State of Kentucky, and various governmental military-sector clients. Key Projects with Fujitsu Network Communications:

$30M Broadband Upgrade for Horizon Telecom

Provided this company valuable subject matter expertise toward an Ohio-wide upgrade to broadband services, meeting with representatives to formulate a plan to use regulated federal government grant funding. CEDRIC FLEMMING 214-***-**** **************@*****.*** CAREER & PROJECT HISTORY (cont’d)

Formulated and leveraged a proof of concept amalgamating technologies from Fujitsu and third-party companies including Juniper and Calix. Created a positively received network design featuring a two-year outlook for implementing new solutions.

Successfully brokered the sale for this multi-phase project, resulting in optimized deployment of Horizon’s network, migration of legacy network data, and network monitoring. Earned the prestigious “Horizon Telecom Achievement Award” as a result of this project’s completion.

$35M Cell Site Internet Backhaul for Verizon Wireless

Actively supporting the sale of services geared toward the upgrade of 600 cell sites in 2015, with potential for several thousand upgrades in 2016.

Demonstrate holistic business awareness to facilitate the needs of this multi-regional business account, consulting with representatives in each region across the US to formulate region-specific network designs. Ensure the final network product is uniform across the US, despite regional differences. SYSTEMS ENGINEER Cisco Systems – Richardson, TX 2007 – 2010 Joined this company to leverage knowledge of Optical Transport and IT systems toward sales and account management for client AT&T, Cisco’s largest account.

Governed the Optical Transport and IT portfolio for AT&T’s 22-state region, building long-lasting and value based relationships with stakeholders in each region. Supported the continuous growth of this account worth ~$40M in annual revenue.

Demonstrated commitment to continuing education and personal growth, obtaining a suite of Cisco designations as a certified professional in multiple technologies.

Earned various awards for excellence, including “Transport & IT Systems Engineer of the Month” in November of 2009, and the “Cisco Achiever Award” in Fiscal Year 2010. Key Projects with Cisco Systems:

$60M Apple Data Center

Secured approval for this project after presenting a compelling proof of concept for client Apple, leveraging a ROADM ring to be implemented in Charlotte area.

Successfully brokered a deal to run the new data center through AT&T’s service infrastructure, with ring devices and systems using Cisco’s products exclusively.

NETWORK ENGINEER Verizon – Irving, TX 2005 – 2007 Secured this role externally after success in earning formal education in systems and electrical engineering. Gained valuable experience in a central office role to manage budget, and perform technical analysis, research and investigation. Managed a capital and expense budget of $20M to meet district objectives.

Drove forward momentum of replacing copper network with a frontier fiber network within the Irving region, an FOA infrastructure. Drew upon history of education and natural investigative aptitude to formulate budget toward implementation of fiber networks.

Demonstrated skill in lean budget definition and processes to completely remove costly legacy networks. Served as project coordinator to ensure all technicians were properly prepared for in-field operations. FORMAL EDUCATION & PROFESSIONAL DEVELOPMENT

Master of Science in Systems Engineering Southern Methodist University – Dallas, TX Bachelor of Science in Electrical Engineering University of Texas at Arlington – Arlington, TX SECRET Interim Security Clearance

Cisco Certifications: CCNP CCDP CCDA CCNA

MEF Carrier Ethernet Certified Professional (MEF-CECP) Technical Proficiencies & Subject Matter Expertise:

Solutions: Cisco Cloud Solutions Data Center Mobility Routing Security Switching

Technologies: NFV SDN

OS: IOS NX-OS Junos Windows XP/7/10 Linux

Documentation: MS Office Suite Project Visio

CRM: Salesforce

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