Adrianna Urdaz
*************@*****.*** 818-***-****
**** ********** ***. *** *******, California 90032
Experience
Administrative Assistant at Nova Staffing January 2016 – Current
Scanned receipts for all restaurants, hotels, and stores at the resort for a large event
Entered data from receipts into the accounting database
Started a new company of Contact Lenses called Comfort Vision, with a team of 3 other members
Sold new product to over 200 optometrists in Los Angeles County
Built strong professional relationships with optometrists and adapted each account to their specific needs
Kept track of progress and clients through Green Rope customer relations management system
Administrative Assistant at CSU Monterey Bay August 2014 – January 2016
Assisted fellow students with Microsoft Excel assignments and projects at the tutoring center
Answered Microsoft Excel questions of all types and levels
Answered questions both from students and parents in the office and over the phone at the housing office
Retrieved packages for students who lived on campus from USPS, UPS, FedEx, and OnTrac and delivered them to the corresponding student living on campus
Filed and managed other office tasks while supervising fellow student assistants
Processed confidential exception to policy documents
Administrative Assistant JH Portfolio Debt Equities, LLC July 2012- August 2013
Answered phone and door
Organized file cabinets daily
Processed 15-300 payments per day and hundreds of correspondence documents per day using financial databases Artiva and DebtNext
Created office procedure manual using Microsoft Word with both instructions and screenshots
Analyzed confidential company financials using Microsoft Excel
Tested the new programs Bulk Rename Utility and DebtNext
Trained all employees on office procedures and new programs
Education
CSU Monterey Bay August 2011-December 2015
Bachelor’s Degree in Business Administration
Graduation Date: December 2015
Skills
Leadership, sales, training, organization, and customer service experience
Knowledge of PC and Mac
Knowledge of Microsoft Word, PowerPoint, and Excel, as well as financial and customer relations management database systems, including Green Rope