Post Job Free

Resume

Sign in

Engineer Customer

Location:
Warsaw, Masovian Voivodeship, Poland
Posted:
November 02, 2016

Contact this candidate

Resume:

*

Adam Łagoda

Education:

****-**** ****** ********** ** Technology, Department of Physics.

****-**** **** ****** ** Chełm, high school profile general Work experience:

April 2014 – at present

Name of the company: Huawei Poland, Warsaw

Position: Senior Cloud Core Network Product Manager Responsibilities:

Working with sales team, create and develop Mobile Network solution across multiple network segmentation, to help operators to overcome their challenges. Present solution to directors/CXO level customer in European operators, expected to influence the opinions of external and internal audiences, from both business and technology perspectives. Act as mobile network strategy development/planning manager, to analyze operators established networks, address the challenges they are facing and find out the technical solution may help them. Provide network consulting service to customer in pre-sales phase and help to develop new opportunities for company’s products, capable to deprive outstanding consultant solution from the analyzed live network statistics. Develop sales opportunities through consultative selling approach, and also may need to take key role in sales team as technical sales person to close the contract. Gather, analyze and summarize business intelligence (inc. focus on industry analysis).

Date of birth: (1978)

Address: Warsaw

+48-602-***-*** Mob

E-mail address:

acxcrv@r.postjobfree.com

2

March 2013 – March 2014 ( Expat contract )

Name of the company: Nokia Siemens Networks USA, Mountain View, Silicon Valley

Position: LTE E2E System Specialist

Responsibilities:

Integrating end-to-end demo systems, which may consist of various Core and Radio elements, also from different vendors. Integrating end-to-end prototype systems. Test strategy, planning, preparation & execution. Maintaining Mountain View R&D lab ecosystem aligned with the latest available technologies/products. Support demo/prototype –e2e systems in projects for Facebook, Google, JDSU, Qualcomm, Broadcom. Cooperate with other vendor laboratories in Silicon Valley like Juniper, Qualcomm, Broadcom, Samsung. Delivering demo/prototype e2e LTE-A systems for telco in USA, Canada, Japan, South Korea

September 2008 – March 2013

Name of the company/industry: Nokia Siemens Networks Poland, Warsaw Position: Senior Engineer MPC, (Tier 3) Senior PS/EPC Core Technical Support Engineer

Responsibilities:

Develop and deliver services from NSN Care portfolio: trouble resolution, emergency support, solution and preventive care, SW update services, launch and special event support. Analyze and troubleshoot Customer's problem, provide solution to Customer Interaction Team / Customer. Reproduce Customer’s problem in local testbed, collect logs and additional symptoms.

Cooperate with R&D in case finding of a solution is not possible locally. Verify solutions provided by R&D. Ensure proper ticket handling, follow-up actions and issue regular update reporting. Performs analysis and diagnosis of highly complex networking problems. Builds simulated networks in test labs to resolve highly complex problems and compatibility issues. Emergency (24x7x365) handling - technical responsibility of the case until the problem is solved.

Support Customer Interaction Team / Customer in field activities (customer acceptance tests, trials, pilot projects

Support sale process in tender preparation and evaluation of technical issues. I have experience in equipment installation & commissioning, in usage of trace & log file analysis tools, deep knowledge of system-specific architecture. Experience in customer projects, CSI and/or NI activities, customer acceptances, trial & pilot projects in international environment. 3

Participated in Kepner Tregoe (KT) troubleshooting techniques training. Comfortable working in a multicultural environment. Experience in project management. During my 5 years EME (24x7x365) handling I have practical experience with EME conference calls with Customers, managers and engineers. I am able to cooperate on technical and management level. I am able to decide in stressful situations, work under pressure and think analytically even in emergency situations.

February 2008 – September 2008

Name of the company: Nokia Siemens Networks Poland Position: CS Core Customer Service Engineer

Responsibilities: Commissioning, integration and acceptance testing of the CS Core and Rel4 products and solutions, Maintain the system (Monitor and maintain the system, install SW corrections and upgrades, install Technical Notes), Consulting the customer in technical questions for system configuration and maintenance issues, participate to emergency rota operation.

September 2006 – February 2008

Name of the company/industry: Polkomtel S.A. ( telecom Vodafone group ) Position: GPRS Technical Specialist

Responsibilities: Operational & Maintenance Core GPRS. Troubleshooting complicated problems in Core GPRS systems ( SGSN, GGSN, DNS, Charging Gateway, Border Gateway, Firewall ). Technical support for NMC, SOC, OMC teams. Creation of technical documentation, tests procedures. Cooperation with vendors.

September 2004 – September 2006

Name of the company/industry: Decsoft S.A. ( one of integrators IT firm in Poland ) Position: Network Engineer

Responsibilities: Creation of documentation and project, creation technical documentation,

implementation, installation, configuration of telecommunication systems, management telecommunication infrastructure, pricing of equipment, cooperation with vendors.

February 2003 - September 2004

Name of the company/industry: Center Corporation Co. ltd. (advisory–consulting firm) Position: Administrator IT and Help Desk IT

Responsibilities: Management telecommunication infrastructure, creation of documentation

and project, monitoring, deletion of fault, implementation of new solution, making of reports, assisting users.

March 2002 - December 2002

Name of the company/industry: CitiBank in Warsaw Market research section and managements in department database of office of marketing – trade banking small and 4

medium enterprise.

Position: Assistant for affairs management database and Help Desk IT Foreign languages:

English – good

German – basic

Qualifications and skills:

IT Skills:

More than six years experience in commissioning/installation/ operational and maintenance/configuration/troubleshooting NSN EPC (Evolved Packet Core) MME (Flexi NS), SPGW (Flexi NG) based on ATCA HW platform, HSS emulator. Participated in many ( projects in West Europe, Japan, UAE, India, South Korea, Singapore ) projects related to LTE trial and HC GGSN trial (HC GGSN mean high capacity GGSN functionality on Flexi NG platform). I hold NCSP (NSN Certified Solution Professional) certificate.

Experience in LTE-A technology, implementation prototype demos with extremely high speed data transfer via LTE-A technology: http://www.youtube.com/watch?v=jraAjJUoPxQ

Implementation and tests telco cloud systems.

Site connectivity in telecommunication environment based on Cisco and Juniper equipment.

Experience in integration of diameter interface between packet core GGSN, SPGW and both Online Charging System (Gy) and Policy Charging System

(Gx)

Experience in configuration and troubleshooting Service Awareness and Deep Packet Inspection on GGSN, SPGW

Experience in implementation VoLTE technology.

Experience in configuration, commissioning, integration and troubleshooting Sandvine.

5

SGSN/GGSN Integration Commissioning and administration (Charging, performance, O&M GPRS and UMTS interfaces Gr, Gn/Gp, Gs, Gd, Gb ).

Experienced in Interoperability Testing (IOT) with customer vendors for SGSN and GGSN network elements.

Knowledge of SS7 protocol and procedures (SCCP, MTP2, MTP3b, MAP, RANAP, BSSGP, BSSGP+ and SIGTRAN).

Good Linux/Solaris expertise.

Experience in configuration, commissioning, integration and troubleshooting Juniper routers, switches and firewalls ( EX-series, SRX- series ).

Experienced in System Acceptance Testing: Ensure functionality of all test cases, and troubleshoot and isolate any faults encountered.

More than four years experience in commissioning/installation/operational and maintenance/configuration/troubleshooting NSN PS Core - GGSN Nokia ( FlexiISN, GGSN on Nokia IP ), 2G/3G-SGSN Nokia (DX200 platform), 3G-SGSN Nokia (IPSO platform), 2G/3G-SGSN Ericsson, Border Gateway, Charging Gateway, LIG, Firewall Netscreen ISG, NSM (Netscreen Security Manager), Firewall CheckPoint on NokiaIP platform.

Experience in configuration Cisco Secure Access Control Server (ACS), Cisco routers and firewalls, Motorola/VanguardMS routers, Juniper routers.

Experience in configuration ebanking systems (CitiDirect, MTMS32, Goniec, VideoTel, MultiCash).

Experience with: Windows 95/98/NT/2000/XP/2003 serwer, MS Exchange, Linux, BSD

(OpenBSD, NetBSD, FreeBSD), Unix (Solaris, HP-UX)

Experience in the creation of technical documentation. I hold references in configuration VPN on Cisco PIX for mobile users in known department of foreign firm.

6

Other skills:

Driving licence (B category in Poland)

Additional information:

Interested in: medicine, biology, travel, sport, music, reading, cinema Wyrażam zgodę na przetwarzanie moich danych osobowych dla potrzeb niezbędnych do realizacji procesu rekrutacji (zgodnie z Ustawą z dn. 29.08.97 roku o Ochronie Danych Osobowych Dz. Ust. nr 133 poz.883).



Contact this candidate