Customer Service Representative
Resume:
Francisca Malan
***** ** *** *******, *****, Florida 33186
*************@*****.***
Areas of specialty
I am bilingual. Speak Spanish
I am experienced in dispatching. Fielding Calls and dealing with customer service issues and complaints.
I dealt with mail order by phone and customer issues or product guidance
Retail and press agent dealing with magazine exposure.
Credit card processing and as group leader.
Education
Coral Park Senior High 1980-1983
Miami Dade College Business /Marketing 1980-1982
Experience/Work History
2009-2016 (Present)
Dispatcher and customer service representative
DMB Times
5304 Horse Buggy Drive
Raleigh NC 27603
1998-2008
Cutler & Gross Vintage- Customer service and press agent
7 Knightsbridge Green
London SWiX-7QL
1993-1998
Paradiso Retail- Retail Manager/Press relations/customer service
60 Dean St
Soho
London WID
1988-1993
Retail assistant and mail order customer service
Skin Two Retail Kensal Rd NW10
I have experience in both retail customer service and database entry and credit card processing. I am bilingual, speaking English and Spanish. I own several computer laptops and am familiar with multiple Windows Operating Systems, from Windows XP through to Windows 10. I understand all computer issues, surfing net etc. I am excellent at communication and can work under pressure.
I will be an asset to any company as a hard worker and willing to be part of a new team and grow.
References
Donna Burns
Owner DMB Times
5304 Horsebuggy Drive
Raleigh, NC 27603
Contact this candidate