Customer Service Microsoft Office

LATASHA DEVORA BAUGH

**** ***** ******* **********, ** 30642

706-***-**** ****************@*****.***

September 27, 2016

To whom it may concern,

I am writing to you because I am very much interested in the position that you have available. I have tons of knowledge and experience in Microsoft Office, customer service, money handling, warehouse and greenhouse operations, managing a team, meeting and exceeding production and machine operating. I am currently taking classes at Penn Foster – Online to obtain my high school diploma and later, my certification in Logistics. I wanted to test my work skills and knowledge so I decided to take the Georgia Work Ready assessment. This assessment assisted in the improvement of my ability to perform my job duties and educated me on new approaches that I can utilize in the workplace.

I am very excited and eager for an opportunity to expand my opportunities as a professional.

As a former Line Leader for Horizon Growers, I have built a structured and safe environment utilizing my skills and abilities as a framework for keeping my work up to par by the expectations of the company.

Excellent ability to manage a team, while meeting rigorous performance standards and demanding deadlines and schedules.

I am a very hardworking, dedicated, driven and dependable individual. A major strength that I would bring to the team is my successful experience and knowledge that I attained from my previous positions. With my strong communication, organizational and coordinating skills, I am confident that I can be a valuable asset to this team. I feel that my strong background in taking the lead in the office, ability to assimilate new ideas and my dedication to my company and myself would be of great benefit as well. I strongly believe that we all should possess the knowledge and skills it takes to perform our job duties to best of our ability.

My resume, which I have enclosed for your review, contains additional details about my professional accomplishments and experience. I would like to welcome the opportunity to interview with your selection team and I also look forward to hearing from you soon. Thank you for your time and consideration.

With best regards,

Latasha Baugh

Enclosure: Resume

Latasha D. Baugh

1050 Union Station Greensboro, GA 30642 706-***-**** ******************@*****.***

Objective

I am seeking employment with a company where I can use my talents and skills to grow and expand the company. Position should have opportunities for a dedicated individual with leadership and teamwork abilities.

Highlights & Certifications

~ Customer Service ~ Work Ready Certified

~ Money handling ~ Dependable

~ Managing a team ~ Attentive

~ Warehouse Operations ~ Determined

~ Greenhouse Operations ~ Dedicated

Relevant Experience

Communication & People Skills

Consistently maintain a positive attitude and enjoy helping others.

Articulate and very effective working with people of different backgrounds and temperaments.

Accurately record, remember, and verbally communicate detailed information.

Cooperatively work with others to produce and deliver work.

Organization & Time Management

A problem solver who quickly grasps situations and turns them into manageable tasks.

Produce quality work even when under extreme pressure and deadlines.

Many years of experience successfully managing and organizing personal time and workload.

Technical Skills

Very accurate and rapid keyboarder.

Experienced in editing and proofreading documents.

Experienced with Microsoft Office applications

Work Experience

Retail Cashier 06/2016 – Present

Walmart – Madison, Georgia

Greet customers in a friendly and enthusiastic manner

Harmonize shift totals and sum up cash

Verify products and services, as well as verify customers’ identity and authenticate account balances

Respond to customer inquiries and prepare vouchers for payment, deposit slips, receipts and other related documents

Validate and establish prices of products, and apply price stickers

Scan and log in the price of products on the system

Ensure neat and well organized checkout areas

Give assistance to clients at POS to ensure a pleasant shopping experience

Exhibit products inside and around checkout area

Explain specialized information through selling procedures that will promote sales and attain company objectives

Obtain and handle payments in accordance with the organization’s established procedures

Other duties as required

Planter/Line Leader 02/2010 – 06/2016

Horizon Growers – Greensboro, Georgia

Plant, spray, weed, fertilize, and water plants, shrubs, and trees, using hand tools and gardening tools

Harvest plants, and transplant or pot and label them

Record information about plants and plant growth

Operate tractors and other machinery and equipment to fertilize, cultivate, harvest, and spray fields and plants

Fill growing tanks with water

Inspect plants and bud ties to assess quality

Dig, cut, and transplant seedlings, cuttings, trees, and shrubs

Tie and bunch flowers, plants, shrubs, and trees, wrap their roots, and pack them into boxes to fill orders

Dip cut flowers into disinfectant, count them into bunches, and place them in boxes to prepare them for storage and shipping

Clean work areas, and maintain grounds and landscaping

Verify components on work order to ensure correct number of components are available for production

Review work order for assembly instruction

Assign work to Line Workers

Other duties as required

Education

High School Diploma 09/2016 – Present

Penn Foster, Online

References

Available upon request

Contact this candidate