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Customer Service Specialist

Location:
Phoenix, AZ
Posted:
November 03, 2016

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Resume:

Govina Simpson

P.O Box ****

Phoenix, AZ *****

623-***-****

****************@*****.***

Work Experience

Kid’s Outlet April 2007 – August 2008

Cashier

Handled customer purchases, sorted and tagged merchandise, arranged and presented store displays, managed sums of money, provided professional customer service.

U-Haul Corporate Center June 2006 - February 2007

Reservation Specialist

Assisted customers with reservation of vehicles according to individual needs, assisted customers with finding storage facilities in the desired area of moving, assigned and recommended additional accessories as dependent on customer requirements, answered in-bound calls to facilitate reception of services.

Wells Fargo January 2005 – May 2006

Telemarketing Specialist

Placed calls to small businesses to assess need of loans, answered questions relative to Wells Fargo services.

Sparkletts, DS Waters Sept. 2004 – Dec. 2004

Customer Service

Assisted customers with questions regarding billing, coordinated water deliveries, collaborated with drivers to ensure needs were met in a timely and efficient manner, engaged in active upsales to encourage purchase of complementary products.

Education

Certificate, East Los Angeles Occupational Center 2004

-Externship in Radiology Department,

General Hospital in LA County

Certificate, Trinity College 1999

GED 1996



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