Customer Service Maintenance

Jacqueline Rosa

*** **** ***** ******. *** *AA • Bronx, NY 10456. Tel 347-***-****

E-mail: ***************@*****.***

SKILLS AND QUALIFICATIONS:

Fluent in English and Spanish

Maintenance and Porter work experience

Maintain emphasis on the highest quality of Customer satisfaction

Merchandise and inventory associate work experience

OSHA 10 hour training –Maintenance

OSHA 10 hour training-Construction

WORK EXPERIENCE:

New York City Department of Parks and Recreation Bronx, NY

Park Assistant 02/2014 - Present

Provide high volume customer service to guests, tourists and families

Ensure the cleanliness and safety standards are in compliance with NYC rules and regulations

Work as an enthusiastic team member on special projects and public events

Clean and maintain parks, playgrounds, and surrounding areas to provide a safer environment

Replenish supplies, paint interior and exterior of parks facilities

Operate gas powered weed whackers, weed trimmers and lawn mowers

Check playground equipment for damage and report needed repairs to supervisors

Flag hazardous material, sweep, rake, and collect leaves and debris for pickup

Remove graffiti from a variety of surfaces to include chemical and organic solvents

First Quality Maintenance New York, NY

Maintenance Worker 07/2013 - 09/2013

Serviced, cleaned and supplied restrooms

Gathered and emptied trash

Cleaned building floors by sweeping. mopping, scrubbing, or vacuuming

Cautiously utilized chemical cleaners and power equipment to prevent damage to floors and fixtures

Striped, sealed, finished, and polished floors

Notified managers concerning the need for major repairs or additions to building operating systems

Requisitioned supplies or equipment needed for cleaning and maintenance duties

Efro Staffing New York, NY

Ware house Worker 10/2008 - 01/2013

organized product inventory in stock room

Prepped and cleaned work stations

Sorted and delivered mail to designated offices

Assembled security devices for merchandise

Cleaned and maintained office facilities

Mereda Realty New York, NY

Porter 06/2002 - 0612006

Stripped, waxed, and buffered floors using high speed huffing machine

Vacuumed and cleaned carpets and rugs using carpet extractor

Collected and sorted recyclables

Taco Bell New York, NY

Cashier 07/2001- 04/2002

Opened and closed cash registers

Balanced cash drawers, separated charge slips, coupons and vouchers

Maintained knowledge of current sales and promotions, policies regarding payment and exchanges

Computed sale prices, total purchases and received cash, debit, or credit payments

Arranged store shelves and display areas

The Russian Tea Room New York. NY

Housekeeper 10/1999 - 01/2000

Carried linens, towels, toilet items, and cleaning supplies to designated areas

Emptied wastebaskets, clean ashtrays, and transported other trash and waste to disposal areas

Cleaned and polished furniture

Swept, scrubbed, waxed, and polished floors, using brooms, mops

Hang draperies and dust window blinds

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