Sid Luangvitham

Systems/ Network/ Database/ SCCM/ windows administrator

**** ***** ***** ***** ********: 703-***-****

Woodbridge, VA 22192 acxc78@r.postjobfree.com

SUMMARY OF QUALIFICATOIN

IT Professional with 20 years experiences supporting desktop computer, switches, access points, printers, and mobile handheld units within a Local Area and Wide Area Network (LAN/WAN). Experienced with managing vendor/ customer relationships, including contract negotiations for supported hardware/software. Strength in troubleshooting skills, critical thinking, problem analysis and resolution, customer services, and personnel management/training. Extensive knowledge of wireless environments (Cisco routing/ Switching), Windows, Unix, Linux environment and Database management. Backup Exec. Education focuses on MS Windows and MS SQL server, VMware vSphere 5. vCenter Server and Hyper-V

SKILLS

Windows Network Cisco Routing Switching, Desktop Support (Dell, XP, Win2k)

Actives Directory, TCP/IP NAT, VLAN, RIP, OSPF SQL 2005, 2008 Servers,

DHCP, DNS, WIN, IIS EIGRP, IGRP, VPN Backup/ Restore, MS Exchange

SMTP, RAS, SMS, SCCM, Unix, Linux, FTP, SSH, Citrix, VMware, Hyper-V, VMware

ISA, RDP and PCoIP View, Altiris Deployment Solution

PROFESSIONAL EXPERIENCE

HPE/ Kforce, Inc – at Marine Corps Base- Quantico, VA

Information Technology Specialist (HP - NGEN Services Contract) 08/14 – Present

Work as an Application Packager (SCCM) in Enterprise Engineering Verification Environment (EEVE) Team supporting the HP NGEN Services Contract for USMC

Perform work at Quantico Marine Base. Using System Center Configuration Manager (SCCM 2012) to deploy application packages across the Marine Corp infrastructure to clients and servers to maintain a baseline and standard on the network.

Create MSI, MST and MSP using InstallShield

Experience with Hyper-V Server 2012 R2, creating and deploying software packages utilizing SCCM 2012 distribution technologies, as well as creating Operating System Development (OSD) images for deployment via SCCM.

Redeploy the application package or operating system image to complete the task.

Experience in creating MSI formatted packages, and use Command line, Batch file, VB script tool.

Perform internal testing to ensure that package complies with Marine Corp standards

Engage with project teams as needed to provide packaging and deployment supports.

Keeping all devices (clients & servers) base lined to help updates, patches and deployments to be successful.

Monitored all Information Assurance scan reports to develop an update and vulnerability deployment package for all devices that needed updates and patches.

Troubleshoot any issues that arise from the deployment install by checking system log files, application log files and event logs using SCCM or Remote Desktop Connection to diagnose the fail deployment and resolve the issue.

Serco North America, Inc - at FCC – Washington D.C

VMware/ Windows Administrator (VDI-Migration Contract – Federal Communication Commission) 03/14 – 07-14

Experienced with Symantec Altiris deployment solution

Deploy Windows 7 and thin client virtual desktops into VDI environment for FCC customers

Experience deploying and managing Windows desktop management tools, including security products, application distribution and device management

Provides day-to-day operation support for VMWare VDI, includes virtual desktop performance troubleshooting, access issues, profile/persona issues and general troubleshooting/ problem solving.

Troubleshooting and resolve major and minor issue with virtualization infrastructure

Monitors and analyzes virtual infrastructure performance and capacity

VMware/ Windows Administrator (Federal Retirement Thrift Investment Board Contract – Fair Oak) 10/13 – 03/14

Provide the operation and administrative support to FRTIB datacenter production environment

Working on VMware installation, configuration and administration of VMware vSphere 4x, 5x and ESXi server, VMware View, vSphere client, and vCenter Server

Create, management and configuration of virtual machines, clone, templates, snapshot and restoring

Systems Administrator/ Database Administrator (Defense/ Intel Contract – Crystal City) 10/ 2008 - 10/2013

Provide web hosting and support for U.S. Army Information Technology with ITA-AED Application Engineering Division services deliver to the Headquarters of Department of Army (HQDA) on its assigned agencies on Both NIPR and SIPR net environment.

Responsible for building, modifying, and supporting a variety of small, medium, and large-sized applications to manage agency requirements, as well as providing web and database application hosting services

Manage all hosted web applications of HQDA agencies.

Monitor and optimize the performance of web related applications

Work with the other System and Database Administrators in the hosting group and with their customers in maintaining the hosted applications

Software and Web Server installation, configuration and support Ensure monitoring and reporting on all hosted servers (may include CPU performance, memory, disk space, log file analysis, cleanup, etc)

Responsible for Servers and Database Security Patching following DoD STIG Guideline

As a Database Administrator, identifies database requirements, recommend solutions, install revised or new system, maintain database performance, including troubleshooting, implementing of physical database changes.

Assist in the overall operation by maintaining circulating database files providing information to authorized users for use in technical projects.

Provide general SQL administrative and support tasks such as adding users, creating jobs, performing data moves, imports, exports, backup and restore.

In support of U.S. Army ITA and its agencies, maintain network performance by performing network monitoring and analysis, and performance tuning; troubleshoot network problems; escalate problems to vendor.

Provide administrative support to business application developers and ITA agency developers

SI International, Inc/ Reston, VA Oct/ 07 – Nov/ 2008

Systems Administrator (ITMD contract – Pentagon)

Provide day-to-day on site support for WHS government clients at Pentagon in Windows 2003 network

Support all aspects of systems administration Microsoft Windows 2003, and Actives Directory

Responsible for helpdesk and network relating issues for WHS clients via remedy ticket Provide an administrative of port activation, modification and relocation requests for WHS customers

Worked with SMS application for deployed patched & new application on branch workstations

Supports remote users access to the WHS Citrix application via dial-up or virtual private network (VPN)

Strayer University, Nov/99 – Sep/07

Network Engineer

Install, troubleshoot and maintain Unix Solaris Server, Linux mail server, FTP server, Web Server

Perform UNIX basis administration, including user & printer setup, security & authorizations, batch jobs & spool management, etc.

Perform full and incremental backup of file servers; Unix systems and VERITAS 10

Build, repair and support workstations running, windows 98, XP, and 2000, setup laptops with VPN remote connection

Administers the physical network infrastructure, including wired and wireless local area network (LAN)

Assist in the administration of infrastructure servers: Active Directory, WIN, DNS, DHCP, Proxy, RAS, and internet Security and Acceleration (ISA) Server.

Supports users access to the corporate network via dial-up or virtual private network (VPN) as required.

RDR, INC, Centreville, VA Jan/99 - Sep/99

Network Engineer

Managed and Support Local Area Network Systems of the government client site (GBS-JPO) for 20

Configured and installed various software applications on Windows 95/98 Laptop workstations such as MS Office 95, Netscape Dial-Up Networking for remote users.

Planed for migrate of Lotus cc:mail to MS Exchange 5.5 mail server. And provide technical support guidance to users

Government Micro Resources, Inc/ Manassas, VA Sep/97 – Dec/98

Field Technician

Responsible for the integration, installation, and maintenance of computer systems and peripherals.

Traveled to customer sites to perform on-site failure analysis and field upgrades to units including UNIX hardware.

Troubleshooting basic LAN problems such as wiring, connection and client software.

Handle telephone, e-mail technical inquiries and problems regarding operating systems, software and hardware.

TYC Associate, Inc. Rockville, MD Jan/97 – Nov/97

Network Administrator

Maintained and support internal Novell Netware 4.11, and Windows NT4.0 Network.

Troubleshooting, diagnostic of Software/Hardware problems.

Provided day-to-day computer support and networking problems and managed user accounts, NT backups procedures

EDUCATION

University of Maryland University College, at College Park, Maryland December 1996,

Bachelor of Science in Computer and Information Science (BSCIS)

PROFESSIONAL TRAINING

Implementing MS Office SharePoint Server 2007, McAfee HBSS. MS 2005, MS 2008 SQL server. Microsoft Windows 2012, 2008 and 2003 Servers.

CERTIFICATION

CompTIA Security+, MCSE, CCNA,

SECURITY CLEARANCES

DoD TS/SSBI (Active). Secret Clearance (Active)

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