IT Service

G reg Coleman

**** ******** **-*******, ** ***** 469-***-**** *******@*****.***

Objective

I am very dependable and an energetic person who is looking for further opportunities in the work place. With my positive attitude and life skills, I feel I can encourage a positive atmosphere for the benefits of the company and co-workers. I am a quick learner and have great communication skills Experience

COMMAND CENTER AGENT SOLIAS & CAMERON (FUJITSU) 8-2016 thru 10-2016

Verifone Systems (VHQ)

Citrix Xen Apps/Tools

Ericom-Web Connect-Power Term

Service Now Tickets Systems

Pin Pad Software Remote Installation

FIELD TECHINICIAN SA IT SERVICES 2016

Data Migration

OS Migration

Ticket Tracking

MACHINE OPERATOR INTRAPACK 2014-2015

Preventive maintenance of Trumpf Bend Master

Check and inspect prints

Make sure parts made are to specifications

Document and add order data to operating system

MACHINE OPERATER BARRIER SYSTEMS 2004-2014

Preventive Maintenance Operations.

Daily Operations of Machine Equipment in a safe and timely manner.

Make sure all equipment used is in good working order and properly used.

Making sure all activities are on schedule as required. STEEL SHOP SUPERVISOR JUMP KING TRAMPOLINES 1998-2004

Material Handler-Painter-Welder

Shipping & Receiving

Supervise Team

ASSEMBLY LINE TECHNICIAN STEWART & STEVENSON 1993-1997

Responsible for assembly of crude oil pumps that would be used in oil field services EDUCATION

2014 CCI TRAINING CENTER DALLAS, TX

A+ Training * Network + Training * Security + Training

Client Operating Systems * Active Directory & Client Operating Systems

Introduction to Call Center * Introduction to Routers and Switches * Concepts in Routing & Switching

Career Development

IT Professional Communication

1990-1992 UNIVERSAL TECHNICAL INSTITUTE HOUSTON, TX

Automotive Diesel & Service writer Certification

1984-1988 H. Grady Spruce High School * High School Diploma SKILLS

*Various brands of Mig Welders, Extensive use of Miller Welders, Plasma cutters, Cutting torches. Years of experience stick welding. Copper, aluminum, and steel brazing rods. Soldering. Aluminum welding. Some mill and lathe operations as an apprentice. Basic A+ Knowledge

● Operating System

Windows transfer Wizard-User Accounts Control (UAC) Assigning Private IP Address-Creating Virtual Private Network (CVPN) Wireless setup of Windows-Remote Assistance in Windows-Creating schedule backup. Incremental Backup and Full Backup-WIFI Compatibilities

● Security

Configuring Windows Firewall-Audit Policies-Reset Passwords-Basic common security Threats-Account Lockout Policy.

● Trouble Shooting

Create a system image backup-filter event Viewer-Defragment in Windows-System Restore in Windows-Add-ons i n Windows-Enabling and d isabling Spooling-Adding printers to network Setup-Performing Basic Printer maintenance.

● Hardware & Software

Basic Hardware & Software-Process of installing/updating Hardware and Software-Knowledge Motherboard Ports-Configuring Raid -0, Raid-1Installing-CPU-Identifying types of Telecommunication Cables and Connectors-TCP and UDP Protocols and ports Basic Network Topologies. Atx-Motherboards, BIOS Settings, CMOS Settings, Repair Computer Tower Monitors.

● Data Migration

Scheduling of Tickets-Imaging-Dispatching-application remediation. Deployment and Post-Deployment Support-Data cleansing- OS migration. Peripherals and Hardware Installation. REFERENCES

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References are available on request.

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