Computer Repair Technician.

JULIO VARGAS

**** *. **** **, ******, IL 708-***-**** **********@*****.***

SUMMARY

Hard working IT Professional eager to grow and apply technological skills to help the success of a growing company. Excellent communication, teamwork, and customer service skills. Helping the best way possible.

SKILLS/HIGHLIGHTS

CompTia A+ Certified

Customer Service

Microsoft Office Suite

Office 365

PC repair

Active Directory

Help Desk

Software Training

Basic Networking

Windows Server

Windows Deployment Server

Bilingual

Phone Etiquette

Del Projectors

EXPERIENCE

July 2014 - Preset

Technical Service Internship Computer Technician, Morton High School District 201

My responsibility as a TSI Computer Technician was to support 1 to 1 program at Morton High School District 201. This included, maintaining and troubleshooting Dell projectors, repairing student and teacher devices, testing educational software, providing training for educational software, working with Windows Deployment Server, working with Active Directory, acknowledge and close tickets, and working with Windows Server.

August 2009- June 2014

In-Shop/Delivery Driver, Jimmy Johns (Forest Park)

As in In-shop/Deliver driver, my responsibilities were to provide customer service, lead my team throughout the day, take orders over the phone, and resolve customer issues.

EDUCATION

August 2014

Certificate in Computer Repair Technician, Morton College

August 2014

Certificate in Network Systems Administrator, Morton College

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