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Fleet Service Manager

Location:
Alton, Illinois, United States
Salary:
18.00
Posted:
November 01, 2016

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Resume:

Jeffrey Krepel

**** ******* **.

Alton, Illinois, 62002

618-***-**** Home

618-***-**** Cell

acxbvx@r.postjobfree.com

WORK EXPERIENCE

Abbtech Professional Resources St. Louis MO

Internal Revenue Service-IT Contractor-Desktop Support April 2015 - March 2016

I worked in the IT Walk-In Center one day per week, where customers could drop by and get replacement keyboards/ mice/ laptop docks, and I would perform laptop diagnosis, and receive old equipment for recycling.

Empathetic, strong communication skills

Providing in house support for clients, and troubleshooting Windows 7 issues.

Transfer client data from PC to PC

Instructed customers as needed.

I ordered parts, and components, and tracked machine status utilizing HP’s “KISAM” enterprise IT help desk software, and communicated with Hewlett Packard requesting parts, and warranty work.

Hardware diagnostics, and repair including RAM, Hard drives, and power supplies

I assisted visually impaired customers with their monitor resolution, restored braille displays, and instruct customers in the use of the “Blotter” (a braille printer).

City of Alton, Public Works Alton IL

Garage Mechanic I Jul 1980 – Jan 2014

•I serviced and repaired municipal vehicles and equipment including: Police cars, trucks of all sizes including road tractors, weed cutting equipment, snow removal equipment and construction equipment. Trucks of all kinds include pickup trucks, 5 ton dump trucks, rock dumps, garbage trucks and finally, fire trucks.

•ASE Certified Master auto Technician for 15 years.

•33 years, 7 months with the City of Alton Illinois.

EDUCATION

LEWIS AND CLARK COMMUNITY COLLEGE Godfrey, IL

Associate in Applied Science, Computer Networking and Systems Technology, May 2006

•A+ Hardware/Operating Systems studies, Cisco Network Administrator Certificate of Completion

•GPA 3.344 Dean's List

LEWIS AND CLARK COMMUNITY COLLEGE Godfrey, IL

Associate in Applied Science, Automotive Technology, Jun 1988

•GPA 3.231, Deans List

ALTON SR. HIGH SCHOOL Alton, IL

High School Diploma, Jun 1975

•General Studies, Vocational Auto Mechanics

1/2

ADDITIONAL SKILLS

•Automotive Computer Diagnostics

•Welding

•PC virus and malware removal, network connectivity and security, building new PC's.

•A keen understanding of technological systems and their proper, intended performance. This enhances customer service, and customer satisfaction

•.Instructing customers on operating their computer, software, and blotters (braille printer).

CAREER OBJECTIVE

•It's my goal to work in the Operations Manager-Service/ Repair field, evolving from “turning wrenches”.

•With the US Navy Seabees, I was a Construction Equipment Mechanic Third Class Petty Officer. I have experience with large fleets. I have an interest in working in a supervisory role, or in a role evaluating, or educating technicians. I have Associate in Applied Science Degrees in Automotive Techology, and Computer and Networking Technology.

Jeffrey Krepel 618-***-**** 2/2



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