Resume

DARREN CAVALIER

***** ********* ***** **, ********, LA 70737

225-***-**** acxbs5@r.postjobfree.com

Summary

Accomplished Project Management Professional with experience applying people, processes, problem solving and technical skills to improve overall organizational performances with a passion for operational management. Proven track record implementing technical infrastructure and software projects within government and healthcare organizations providing operations support, Program and Project management. A passionate team leader who mentors with purpose and understands that strong working relationships create great teams and produce world class results. Experience

Project Manager July 2016 – November 2016

H&E Equipment Services Baton Rouge, LA

Led efforts to implement formal project management practices into the infrastructure and data center environment. Responsible for all infrastructure projects from initiation through closure. Upon arriving in the organization there were fifty-seven open and active projects. Close forty within the first three months.

Implemented Slunk ES and IT Service Intelligence in the enterprise and successfully handed it off to operations.

Developed a formal change management process to track, approve and implement enterprise changes.

Program Manager

January 2014 – July 2016

Louisiana Health Care Quality Forum Baton Rouge, LA Led Program to implement state mandated reporting for all School Based Health Centers in Louisiana serving nearly one million students.

Leading Program to implement the Louisiana Emergency Department Information Exchange designed to report to Department of Health & Hospitals emergency department visits in an effort to decrease costs of Medicaid

Implemented cost saving measuring by retooling IT into a standardized function of the enterprise. Led efforts to control costs of vendor engagement through careful analysis of project implementations from contract inception through completion. Responsible for all IT deliverables for employees, vendor management, contract negotiation, RFP processing.

Implemented cost savings measures by replacing outdated and costly communications with state of the art cloud based telephony system.

Replace costly Microsoft Office products with Office 365 saving over $90,000 through a five year period.

Replaced WebEx with Microsoft Skype for Business saving $142,725 over five year contract. Darren Cavalier Page 2

Currently implementing Service Desk Plus, a robust IT management solution for tracking service requests, projects, configuration items, problems and assets. Sr. Project Manager July 2012 to August 2013

CSC-US Department of Homeland Security Stennis Space Center, MS Managed infrastructure project within a Tier 4 data center. Customer advocate while keeping company’s operational and financial goals in perspective. Single point of contact for all project related matters. Process evaluator, writer, and implementer.

Project Manager July 2008 to December 2011

Anthelio Health Care Solutions Baton Rouge, LA

Successfully managed projects for large hospital system. Project included SAN Optimization and upgrade, infrastructure stabilization, data center relocation and process engineering. Implemented formal PMO for hospital system.

As Service Delivery Manager, implemented processes and procedures to reduce high priority incidents by sixty percent thereby reducing Mean Time to Repair costs. Transitioned servers from a contracted data center to a customer owned facility Led team of engineers, developers, and analysts in daily hospital IT operations. Project Manager July 2000 to July 2008

Unisys Corporation Baton Rouge, LA

Managed internal projects designed to cut costs, reduce engineering overtime, and best utilize resources.

Successfully implemented Change Management practices for EMC products serviced. Developed reporting metrics for C-Level executives. As Service Delivery Manager, reduced resource pool and travel distances by implementing proprietary call management and mapping system.

Managed customer expectations for service and reliability. As a Field Engineer, participated as part of the team to implement IT structure and functionality for the U.S. Department of Homeland Security and the Transportation Security Administration. Provided post-implementation services for DHS and TSA. Successfully installed TSA secure networks in all major airports. Provided services for technical refresh services to DHL Express, BASF, International Paper, and CAIS Internet Services.

Skills

PMP, ITIL, MCSE, DCSE, A+ Certified Technician, Vendor Management, Contract Management, Cost Analysis and Management, Business Continuity Planning & Implementation, Risk Identification and Mitigation, WBS, Requirements gathering. Contract Negotiation Darren Cavalier Page 3

Education

Colorado Technical University

Business Administration/IT Management Bachelors of Science

Graduated Cum Laude

3.51 GPA

References

References available upon request.