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Database Analyst

Issaquah, Washington, United States
October 31, 2016

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Kevin Ely

**** **** **** ********* ******* Southeast #114, Issaquah, Washington 98027


Database Analyst

SQL Server Management Technical Operations Solution Design Disaster Contingency Planning

Backup and Recovery Algorithm Generation Technical Documentation System Installation

Qualifications profile

Highly analytical, performance-focused, and results-driven professional, offering experience in data modification, table

expressions, basic architecture, and data flow implementation. Equipped with expertise in audit data access, import and export, and

warehouse concepts. Effective at rendering production support and configuration management while ensuring compliance with

specifications. Adept at providing various database management services, strategic technology planning, and service quality


Professional Experience

One Store Operations Center Redmond, WA

Associate Operations Support Analyst 2016

Keenly assessed and offered effectual support for 600 services within Microsoft’s Universal store.

Functioned effectively as tier 2 support for the Universal Stores’ Infrastructure Operations, Web Operations, Developers, and

Network Operations teams.

Xbox Operations Center Redmond, WA

Lead Deployment Engineer Systems Analyst 2013–2016

Administered the Xbox Live and and conducted investigations on SQL job failures and issues with drive space, data files,

and log files.

Took charge of setting up and repairing issues involving log shipping, mirroring, and replication.

Offered tier 2 support for Xbox’s Infrastructure Operations, Service Engineering, Database Analyst, and Network Operations teams.

Expertly reduced and grew logs and conducted failovers from primary and secondary servers.

Addressed Xbox Live and purchasing, matchmaking, and sign in concerns.

Conducted failovers from primary to secondary servers for patching purposes and patching servers in the production and sandbox


Set strategic direction to the planning and installation of SQL server using batch file while performing post-installation

configuration tasks.

Effectively managed database permissions, SQL server agent jobs, and jobs on multiple servers.

Guaranteed the integrity of database through DBCC CHECKDB.

Led the deployment of over 500,000 service messages on a daily basis to Xbox through Xbox User ID with command prompt.

Microsoft and NBC News Digital Redmond, WA

Associate Operations Support Analyst 2012–2013

Demonstrated expertise in performing maintenance, patching, and code releases for over 80 servers in data centers throughout

Chicago, Virginia, and Washington.

Held responsibility in monitoring the NBC’s networks and websites and in troubleshooting Windows and Linux servers.

Carried out baselines health checks with performance monitors before and after patching and performed up to three deployments; and

managed deployments which lasted 5 minutes to 12 hours.

Provided assistance to deployment engineers in performing maintenance, patching, and code releases while maintaining team


Bellevue Cosmetic Dentistry Bellevue, WA

Network Administrator and Support Analyst 2010–2012

Executed routine systems and hardware maintenance as well as new computer setup and configuration.

Guaranteed proper configuration of computers and printers in the office in accordance with the office manager’s specifications.

Education and Credentials

Associate of Applied Science in Computer Security Network Technology, 2012

Awarded Certificate of Proficiency, Jun 2011

President’s List, Fall and Winter 2010 Phi Kappa Beta Honor Society

Lake Washington Institute of Technology Kirkland, WA

Bachelor of Science in Managerial Economics, 2008

Central Washington University Ellensburg, WA

Microsoft Certified Solutions Analyst SQL Server 2012/2014

Health Insurance Portability and Accountability Act (HIPAA) Certified

Professional Development

CED Microsoft Certified Solutions Associate (MCSA) SQL Server Course:

Querying Microsoft SQL Server 2014

Administering a Microsoft SQL Server 2012/2014 Databases

Implementing Data Warehouses with Microsoft SQL Server 2012/2014


Director of Technology, Alpha Kappa Psi

Technical Acumen


Microsoft Office 365; Windows 10, 8, 7, Vista, and XP; Server 2012, 2014; SQL Server Management Studio 2012, 2014; Xpert; XTS;

Visual Studio; Webstore Query Tool; Webstore Administration Tool; Command Line Administration; Global Traffic Manager (GTM) and

Local Traffic Manager (LTM); Network Load Balancer (NLB); Splunk; Putty; Linux–Fedora; and Adobe Dreamweaver


Components, Memory, Hard Drives, and Peripherals

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