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Bookkeeper, Payroll Specialist, HR Generalist

Gainesville, Georgia, United States
October 31, 2016

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Lona Richard

**** **** *** *****, ******* Branch, GA 30542

Cell: 678-***-****


Career Summary: I have 33 years of experience, including Human Resources Generalist, Administrative Coordinator, Payroll Specialist, Bookkeeper and as a Master Microsoft Program Instructor in industries including Building Construction General Contractors, Wholesale Library & Classroom Furniture Manufacturing and Educational Services. Most recently, I have been working as Human Resources Generalist and Administrative Coordinator at ITV Associates, Inc.

My diverse skillset and experience includes Software Expertise:

SAP, AS/400NT, WinDebt, PeopleSoft, BossWare, Word, Excel, Access, PowerPoint, Outlook

Process / People Skills:

Departmental Structuring and Growth, Project Management, Problem-Solver, Results-Producer, Organization, Streamlining, Fleet Management, HR Negotiations, Conflict Resolution, Repairing Damaged Client and Work Relationships,E-Verify, On-boarding, Orientation, HR Documentation & Recordkeeping, Training, Testing & Certification, Spreadsheet Design for Measuring, Tracking, Managing & Reporting, Pricing, & Structured Methods Payroll Processing, Payroll Tax Reporting & Filing, Tax Compliance. Bookkeeping, Invoicing, AR/AP

Certifications: E-Verify Program Administrator 2008 - 2016

Master Microsoft Program Instructor - 2003

Microsoft Advisory Council Board - 2002

Microsoft Word Expert 2000 Certified - 2002

Microsoft Excel Expert 2000 Certified - 2002

Microsoft PowerPoint 2000 Certified - 2002

Microsoft Access 2000 Certified - 2002

Microsoft Outlook 2000 Certified - 2002

Microsoft Certification Test Administrator - 2001

Licenses: Notary Public for State of Georgia – 2004 – 2016

Hall County

Extracurricular: Willowood Nursing Home Ministry – 2005 - 2016

(Bible Study & Prayer Bi-Weekly)

The Oaks Assisted Living Ministry – 2014 - 2016

(Devotional & Prayer Bi-Weekly)


May-01 State of Louisiana Board of Regents, Baton Rouge, LA

Sanctioned Instructor for Computer Information Systems Program

Dec-97 International Correspondence School, Scranton, PA

Business Management & Marketing - Associate Degree Pending

May-74 Lutcher High School, Lutcher, LA

Graduated 4.0 GPA

Lona Richard Resume Page -2-


Feb-16 to Aug-16 ITV Associates, Inc., Buford, GA

Administrative Coordinator:

HR Generalist: Multi-State Panel of Phys. renewal, Orientation, Uniforms, and On-boarding for all Fleets.

Building Contractor, HVAC & Electrical License Renewals, Scheduling all Permitting & Inspections.

Tri-Fleet Manager Multi-State Technicians NC/SC/VA/TN/AL/GA (tag renewal, fuel cards, driver insurance, Fleet vans, repair-maintenance service records, van binders, uniforms, cell phones).

Verizon Account Manager.: Re-purposing phones & lines, optimizing account settings, utilizing upgrades for trade-ins.

Issuing PO’s for all work done at all bank locations. Spreadsheet design for measuring, tracking, managing and reporting to Operations & Regional Managers, & CEO. Reporting constant activities, requirements, changes, & all multi-state deadlines and renewals.

Initiating Accident/Vehicle Claims, coordinating body shop work/settlements for 3 Fleets.

Organizing and structuring files and writing process documentation for all duties.

Jul-05 to Jan-16 (1) Georgia Chair Company, Gainesville, GA, (2) Georgia Plastics, Inc., Gainesville, GA

Payroll Manager & HR Generalist (Multi-Company):

Processing Payroll, printing checks and signing checks.

Spreadsheet design for logging each cycle’s gross wages, Federal, State, FICA, Medicare, SS taxes and net wages disbursed weekly.

Streamlining garnishments and child support deductions payment & recordkeeping.

Preparing and filing Annual 940, Credit Reduction Schedule A Forms, Quarterly 941 and Schedule B Forms, DOL Quarterly Wage Reports and Employee Payroll Tax Withholdings, and G-7 Quarterly and W-2 Tax Forms.

Processing Multi-company new hires, Personnel Data Entry and Filing DOL New Hire Forms. Strict recordkeeping in adherence to Federal/State & E-Verify regulations. Multi-company electronic and hard file wage and withholding records for all employees.

Certified E-Verify Processing & Program Administrator.

Full Charge Bookkeeper, Order Processing, Invoicing, E-Verify Administrator (Multi-Company):

Order Processing, customer service all clients globally. Synchronizing shipments. Pricing. Handling Daily changes, additions, and order cancellations.

Processing AP/AR Invoices. Invoicing & Posting. Processing all CC transactions. Reconciling Multi-Company (phone & website). Post all incoming payments. Preparing all deposits.

Balancing and closing Multi-Company accounting cycles each month. Designing Multi-company bank balance spreadsheets. Multi-company Collections. New account processing.

Jul-02 to Jun-05 Interactive Technical College Gainesville Campus, Gainesville, GA

Certified Master Microsoft Program Instructor:

Teaching Microsoft 2000 version of Intro to Computers, Word, Excel, PowerPoint, Access, Outlook, FrontPage, Publisher, QuickBooks Pro, Peachtree 10.0, College Accounting, Success Skills, Career Development.

Placement Director: securing and attending interviews for students’ externships and graduate placement.

Certification Test preparation and Test Administration on all Microsoft certifications. Set up, configuring and synchronizing Microsoft Certification Test station to Microsoft’s Corporate Test Center.

Qualifying Factor for Gainesville Campus as a Microsoft Authorized Testing Station.

May-01 to Jul-02 Unitech Training Academy, Lafayette, LA

Computer Information Systems Instructor:

Teaching Microsoft Office 2000 (Word, Excel, Access, PowerPoint, Outlook) & QuickBooks Pro 2000. Preparing students for certification. Certification Testing.

Replacing Network Server Interface Card, reloading network stack, memory upgrades as-needed in 48-computer lab. Replacing crashed hard drives.

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