Robert Crosby

acxbfu@r.postjobfree.com

Cell: 918-***-****

Shipping and Receiving (Warehouse)

•10 years’ experience in customer service, administrative and warehousing.

•Computer literate: Word, Excel, Outlook, Quickbooks, Gage, other record keeping software.

•Displays excellent time management with high attention to detail.

•Strong customer service and listening skills; highly motivated, creative and flexible.

•Professional known for making managerial decisions, using discretion and processing highly confidential information.

Work Experience

Material Handler II

Tektronix

Tulsa, OK

August 2014-July 2016

•Store items in an orderly and accessible manner in warehouses, tool rooms, supply rooms, or other areas* Receive and count stock items, and record data manually or using computer, Issue or distribute materials, products, parts, and supplies to customers or coworkers, based on information from incoming requisitions* Keep records on the use or damage of stock or stock-handling equipment* Drive trucks to pick up incoming stock or to deliver parts to designated locations* Handling and Moving Objects* Performing General Physical Activities, Operating Vehicles, Mechanized Devices, or Equipment* Inspecting Equipment Structures, or Material* Performing Administrative Activities* Experience with: Barcode scanners, Computer laser printers, Copy machines, Data entry software, Inventory tracking software, Manual pallet jacks, Microsoft Excel, Microsoft Office software, Microsoft Outlook, Microsoft Word, SAP software.

Dispatcher

J.D. Young

Tulsa, OK

August 2013-March 2014

•Dispatched workers and equipment.* Transmitted assignments to workers using telephones and cell phones.* Arranged installations and service.* Addressed customer questions, problems and requests for service.* Coordinated schedules.* Relayed work orders to and from customers, work crews and supervisors.* Recorded and maintained records of customer requests, work or services performed and dispatch information.* Determined necessary vehicles and personnel.* Monitored progress of crews.* Notified customers of any delays.* Assisted with loading and unloading freight.* Assisted customers with rate quotes and appointments.* Knowledge sets include: Answering Phones, Database software, Desktop computers, Digital Gateway e-automate, Email software, Loading, Microsoft Excel, Microsoft Office software, Microsoft Word, Personal computers, Phones, Pick-Up, Unloading.

Office Manager

American Trim & Upholstery Supply

Tulsa, OK

February 2007-April 2013

•Directed operations of a company.* Supervised distribution activities such as product packing and determining shipping methods.* Directed pricing and sales activities.* Maintained smooth daily operations.* Planned the use of materials and goods.* Engaged in staff interviewing, training and evaluation.* Spearheaded and collaborated on sales promotions.* Set prices and credit terms.* Planned for future customer demand.* Interacted directly and productively with customers.* Selected and procured goods for resale.* Represented management in purchase negotiations.* Knowledge sets include: 10-key calculators, Accounting software, Advanced Shipping, Bookkeeping software, Calculators or accessories, Cell phones, Computer scanners, Credit, Credit card machines, Data base user interface and query software, Desktop computers, Digital cameras, Electronic funds transfer point of sale equipment, Email software, Freight Cost, Hand trucks or accessories, Handtrucks, Internet browser software, Intuit QuickBooks software, Inventory management software, Lading, Laptop computers, Magnetic card readers, Materials, Microsoft Office software, Microsoft Outlook, Microsoft Word, Mobile phones, Notebook computers, Packing, Personal computers, Photocopiers, Photocopying equipment, Pricing, Promotional Materials, Promotions, Scanners, Security cameras, Shipment, Shipments, Shipping, Spreadsheet software, Surveillance cameras.

Education: High School / GED