Douglas B. Pointon acxbdy@r.postjobfree.com
Objective: Seeking a position with a company which will require me to utilize my skills, abilities and experience in the Information Technology field to ensure the company's success.
Skills Sets
Network Support Engineer
Total support for 19 Sites 250 +end users
PC Hardware & Software Win 7&8
Application & Office Support
Owner of Network Support company
VOIP Telephone System Design, Implementation,
Support
Network Design
Implementation Support
Helpdesk
End-user
Server Software
Warehouse Barcode Implementation Support
Novel CNE
Microsoft MCSE
Associate degree Electrical Engineer
Mechanical Engineer
Professional Experience
Point of Sale Implementation Bepoz America Present
Hardware /Software installation of POS equipment
Software Programming of POS equipment
Customer Interface for specific POS installation
Network Support Engineer Wurth Wood Group 2005-07/2015
Responsible for PC, application support, Internet and phones for 19 locations
Firewall design/implementation for 19 locations and edge firewall for MPLS network
Installed VOIP phone system on a Checkpoint VPN network; redesign on a MPLS network
Network Design and support of WAN Warehouse management system with Motorola MC9XXX barcode handhelds
Sonic Wall Firewalls, Cisco Level 3 Switches, Cisco ASA firewalls, Motorola access points
Installed computer networks such as local area networks (LANs), wide area networks (WANs), the Internet, Intranets, and other data communications systems
Installed server hardware and server updates, Windows/ firmware 2003 2008, 2012
Monitored network usage and security
Designed, installed and supported Mitel and Shoretel Phone Systems
Undertook routine preventative measures and implemented and monitored network security
VLAN design and implementation over Wide Area Network
Supported network and computing infrastructure, including over 100+ printers in 19 locations
Installed and maintained network services, equipment, and various devices
Owner DR Cableworks/Proactive Computer Systems 1997-2005
Successfully ran small business for 8 years
Network, server, PC support for small business up to 50 end-users
Provided data cabling and security systems
Education
Purdue University University of Houston York Technical College MCSE CNE