Sign in

Engineer Support

Rock Hill, South Carolina, United States
October 31, 2016

Contact this candidate


Douglas B. Pointon

Objective: Seeking a position with a company which will require me to utilize my skills, abilities and experience in the Information Technology field to ensure the company's success.

Skills Sets

Network Support Engineer

Total support for 19 Sites 250 +end users

PC Hardware & Software Win 7&8

Application & Office Support

Owner of Network Support company

VOIP Telephone System Design, Implementation,


Network Design

Implementation Support



Server Software

Warehouse Barcode Implementation Support

Novel CNE

Microsoft MCSE

Associate degree Electrical Engineer

Mechanical Engineer

Professional Experience

Point of Sale Implementation Bepoz America Present

Hardware /Software installation of POS equipment

Software Programming of POS equipment

Customer Interface for specific POS installation

Network Support Engineer Wurth Wood Group 2005-07/2015

Responsible for PC, application support, Internet and phones for 19 locations

Firewall design/implementation for 19 locations and edge firewall for MPLS network

Installed VOIP phone system on a Checkpoint VPN network; redesign on a MPLS network

Network Design and support of WAN Warehouse management system with Motorola MC9XXX barcode handhelds

Sonic Wall Firewalls, Cisco Level 3 Switches, Cisco ASA firewalls, Motorola access points

Installed computer networks such as local area networks (LANs), wide area networks (WANs), the Internet, Intranets, and other data communications systems

Installed server hardware and server updates, Windows/ firmware 2003 2008, 2012

Monitored network usage and security

Designed, installed and supported Mitel and Shoretel Phone Systems

Undertook routine preventative measures and implemented and monitored network security

VLAN design and implementation over Wide Area Network

Supported network and computing infrastructure, including over 100+ printers in 19 locations

Installed and maintained network services, equipment, and various devices

Owner DR Cableworks/Proactive Computer Systems 1997-2005

Successfully ran small business for 8 years

Network, server, PC support for small business up to 50 end-users

Provided data cabling and security systems


Purdue University University of Houston York Technical College MCSE CNE

Contact this candidate