Lenny Freeman

***** ******* ***.

Los Angeles CA 91040

818-***-**** Landline 818-***-**** Mobile

acxb9k@r.postjobfree.com

Professional Profile

An enterprise operations network engineer with a background in QA Testing and Tech Support for Network Equipment Manufacturers for over 15 years. Specializes in Juniper, Cisco and Brocade switches, routers and firewalls. Works well as a team member, leader or independently. Excellent ability to communicate clearly at all levels of management and gets along with everybody.

Technical Summary

Juniper Switches EX4200, 4300, 4550, QFX5100 in virtual chassis.

Juniper Routers MX80, MX240.

Juniper Firewalls SRX210, SRX1400, SRX3600.

Cisco Routers – Nexus 7000, 4500, 4000, 2500.

Cisco Firewalls – ASA 5580, 5550 cli and ASDM utility.

Catalyst Switches – 3750, 3550, 3560, 2900, 65xx.

Brocade(Foundry) MLX-16, MLXe, FastIron, TurboIron.

HP Procurve 34xx series, 54xx.

Alcatel – 10K, 9200, 9000, 7700, 7800, 68xx, legacy Xylan.

Wireless –Alcatel(Aruba), 802.11a/g, 802.1X.

Routing - OSPF, static, MPLS, BGP.

Security –VPN, 802.1X, Radius, Tacacs.

POE conformance and functional testing with Sifos test equipment.

Bridging - Spanning Tree, RSTP, 802.1Q VLAN Trunking.

Test Equipment – Fluke; Optiview XG, Optical power tester - fault locator, Ixia XM-12, Smartbits.

WAN – Evertz 7800FR, CWDM, T1/E1, Frame Relay, ATM AAL1/5.

Professional Experience

Deluxe Entertainment

Network Operations Engineer Feb 2015 to July 2016

Made tight firewall policies on SRXs to allow content between servers allowing specific ports.

Troubleshoot content delivery problems with customers using Aspera or Signiant.

Troubleshoot customer issues relating to firewall policies and ACLs.

Troubleshoot cause to customer firewall or carrier after monitoring security flow session.

Created temporary test policies in firewall to traceroute internal network to Internet.

Troubleshoot routing issues via route table, added static internally or called the carrier rep.

Set up Source and Static NATs on firewalls to support new servers.

Reviewed and handled all Firewall Change Requests (FCR) from transmissions team.

Monitored core switch traffic by port mirroring to Fluke Optiview XG.

Tested carrier’s optic power using Fluke power meter during troubleshooting.

Configured Juniper QFX5100, installed at Coresite, 900 Alameda.

Configured, racked and cabled 31 EX4300s, with 10G link-agg trunking vlans to IDFs.

Remotely configured switches and firewalls via RDP, instructed remote hands on cabling.

Configured vlans, made vlan map for EX4200s to replace Foundry.

Configured Juniper EX4200s on L2 with link-agg, vlans and trunking for deployment to Bangalore.

Created interconnection schematics to help the Bangalore team get it right the first time.

Defaulted config on HP Procurve and trunked vlans to extend from core to new work areas.

Patched fiber to interconnect switches between sites over dark fiber. Used Fluke Fault Locator.

Documented much of the network using my own invented system. Shared this with my team.

Determined power requirements using POE, and submitted to contract electrician.

Technicolor

Alcatel Resident Support Engineer, one year assignment. Feb 2012 to Feb 2013

Worked with Technicolor Engineers on interoperability in between Juniper MX Router and Alcatel 10K.

Configured Juniper EX switches and Alcatel 6850 for interoperability.

Configured wireless controllers for a BYOD project for mobile devices to access the VOIP network.

Detroit: Deployment of Alcatel 6850s, 9700s and Aruba wireless controllers

Memphis: deployment of Alcatel core and edge, configured redundant wireless controllers.

Determined cause of assembly line malfunctions to client protocol, using Wireshark.

Worked with customer’s network team in configuring and installation of core and edge switches.

Handled support issues on Alcatel products and worked with developers.

Alcatel-Lucent

Quality Control Test Engineer Dec 2006 to Jan 2015

Operated and Maintained test bed for RFC benchmark tests, proprietary interface features and Power over Ethernet (POE). Tests include RFC benchmarks, routing protocols and spanning tree. Created test plans and automated tests using Unix and tcl scripts. Used Ixia test equipment to generate traffic. Wrote problem reports, characterized and reproduced for developer. Used Agile for access and updating controlled documents.

I led the team in converting from manual to automation testing

Developed automation test plan for NTP function. Found issues in NTP authentication, and synchronization.

Use Ixia Ix Explorer and Ix Automate on a daily basis.

Wrote and executed test plan for SNMP controlled Host Integrity Check (HIC).

Tested NMS on Windows, Linux and Solaris.

Developed and executed test plans on 802.1X authentication, seamless code upgrades and DHCP Snooping.

Manually employed Ixia test equipment in characterising issues.

Analyzed results of regression tests, determined if issues were product or test equipment.

Created and implemented tests for proper SNMP trap generation. Verified with NMS and packet captures.

Characterized test equipment issues, worked closely with Ixia Tech Support.

Created tcl scripts to implement Ixia scripts performing rfc2544 and 2889 tests.

Created tcl library files for POE testing.

Customized Ixia IxAutomate and Scriptgen scripts to generate and analyze traffic flow.

Debugged tcl scripts and test methodology, improving efficiency of test.

Designed and implemented POE tests, during development stage.

Spirent Communications

Tech Support Engineer Jan 2004 to July 2006

Isolated issues on SmartBits and Adtech equipment when testing routers and switches. Detailed issues with packet traces and worked with QA and Engineering to validate problem existence. Escalated when necessary. Reproduced LAN/WAN setups to test customer issues, worked with developers, and tested software patches.

Isolated OSPF testing issues with control plane traffic using Spirent Routing Tester.

Resolved OSPF customer configuration issue with redundant links, and delayed convergence.

Found firmware bug in Flow Control, did not advertise pause capability.

Found and documented firmware issue when large inter-frame gaps would delay arp replies by 3 seconds.

Found bug in Spirent TeraRouting tester where it would not set an MTU value with label mapping messages.

Found DHCP testing issue, after analyzing Sniffer trace, to be violating RFC 1531.

Found bug Routing Tester that the settings to PIM prefix length affected the OSPF prefix settings.

Tested and verified compliance of 10G Ethernet regarding Frame Padding vs. Deficit Idle Count.

Configured routers and ran IGMP Join/Leave tests with Spirent Multicast test platform.

Configured routers and ran PIM-SM Multicast routing tests with Spirent Routing Tester.

Fixed T1/E1 customer configuration issues that had wrong encoding, framing or clocking.

Trained engineers and documented procedures in troubleshooting ATM IMA.

Alcatel Internetworking

Network Technical Support Engineer May 1999 to Dec 2003

Worked with customers who had switch/routers for issues. Characterized to root cause, worked in liaison with QA and Engineering for work-arounds or patch releases. Also tested for validation any reported interoperability issues between equipment from other vendors. Resolved customer configuration issues.

Resolved OSPF convergence issues, due to configuration, for a major airport in the Middle East.

Resolved issues of RIP routes not being redistributed by OSPF on Cisco routers.

Accurately predicted a campus wide crash after analyzing patterns of back-plane Multicast traffic.

Anticipated customer’s design limitations, recommended design, engaged Pro Services.

Remotely debugged routers’ losses of RIP routes to extreme BC traffic from a bad node.

Used sniffer to alert and assist Verizon to identify infected virus carriers over their class A network.

Created solution for a 160 printer mac aging problem with one router setting.

Resolved issues with VLAN trunking between different platforms.

Worked with carriers to diagnose T1 and DS3 issues.

Sniffed Spanning Tree packets to discover software issue resulting in frequent topology changes.

Assisted customers with VPN Gateway configuration and troubleshooting.

Configured Alcatel PCX phone switches with VoIP and voicemail.

Used BERT to generate traffic while characterizing an ATM Circuit Emulation problem.

Assisted customers with mapping VCIs from Cisco DSLAM to the ATM network.

University of Southern California

Network Operations Engineer Dec 1994 to May 1999

Configuring and Troubleshooting Cisco routers.

Diagnosed and pinpointed Layer 2 and 3 connectivity issues at the network edge.

Diagnosed causes of intermittent connections and congestion problems on T1 links.

Configured and installed Cabletron switches in campus buildings.

Ran copper and fiber connections from risers to IDF.

Wrote UNIX scripts, for field personnel to easily modify and diagnose switch ports.

Trained field personnel in troubleshooting switch and router connection problems.

Built Ethernet circuit testers and issued to all field personnel, saving time to resolution.

As network supervisor, maintained Microsoft Servers, workstations and printing resources.

Implemented a seamless conversion from RIP/SAP to NLSP on routers and Novell servers.

Installed and monitored RAID 5 drive systems, monitored auto backup, restored when needed.

Installed and maintained Remote Access Server, allowing users to work from home.

Certifications

Classes in Juniper Routing and Security

Cisco, CCNA.

Spirent Certified Performance Expert

Alcatel Certified Switch Expert

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