Customer Office
Resume:
Texarkana, TX. *****
*********@*****.***
Jolene A. Braley
Executive Profile
To obtain a full time position that will challenge and utilize my experience and acquired skills to positively impact the business performance of any potential employer while providing professional and personal growth.
Skill Highlights
* Microsoft Excel & Office * Public Relations
* Microsoft Power Point * Purchasing & Sales Analysis
* Word Perfect * Strategic & Strategy Planning
* Bookkeeping * Time & Resource Optimization
* AR/AP * Time Management
* Telephone Skills * Employee & Business Scheduling
* Office Procedures * Analytical Skills
* Filing / Editing * Budget Allocation & Analysis
* Typing (50+words) * Leadership & Communication Skills
* Self-Motivated * Customer-Oriented & Relations
Core Accomplishments
* Developed ability to work in a fast-paced atmosphere
* Maintained excellent customer relations and developed customer rapport
* Diplomatically resolved customer complaints on as-needed basis
* Accurately calculated and developed accounts & pay-offs
* Ability to follow instructions well and make decisions with no supervision when needed
* Accurately Posted Insurance payment / worked Claims
* Maintained all record-keeping procedures, professional licenses & contracts
* Delegated responsibilities to employees to meet company’s expectations
* Effectively developed telephone communications skills & consistently met quotas
* Maintained Inventory and Stocks
* Accurately calculated office deposits and employee time cards daily
* Management of Venders
* HIPPA Compliance officer & managed medical records issues and requests
Professional Experience
Texarkana Gastro. Consultants Oct. 2015 – Current Texarkana, TX
Scheduler/Pre-Certs
Stephen R. Brown, MD, PA / Christus Gyn. Spec.July 2008 – April 2015 Texarkana, TX
Executive Medical Secretary / Patient Accts. Rep II
Stacy Leonard, MD & Jonathan Weinstein, MD Aug. 2005 – July 2008 Texarkana, TX
Patient Acc. Rep. / Receptionist
Collom & Carney Associates Oct. 2004 – May 2005 Texarkana, TX
Receptionist
The Renovators July 2003 – March 2004 Texarkana, TX
Administrative Assis. I / Receptionist
Texas Dept. of Criminal Justice Jan. 2001 – March 2003 New Boston, TX
Correctional Officer III
Education
Northeast Texas Community College G.P.A 3.11 / 36 Hrs. Completed Mt. Pleasant, TX
Criminal Justice
Liberty-Eylau High School 1996: Advanced Transcript Texarkana, TX
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