Customer Service Manager

Kourtney C. Turner

***** ***** ***** **.

Humble, TX 77346

Cell: 832-***-****

Employment History

Jumpalooza

Manager

*-*-**/*-*-16

Job Duties:

Customer Service and Coordinating group parties.

Scheduling employees.

Placing orders with vendors.

General office duties (daily reports, filing, emailing, reception desk, printing, faxing, etc.)

Employment manager.

Experienced with MS Office programs (Excel, Word, and Power Point)

Coaches Sports Bar & Grill

Bartender/ Server/ Customer Service

1-2-06/8-1/12

Job Duties:

Fulfilling customer orders and assisting with drink orders.

Place food servings on plates and trays according to orders or instructions.

Carry food, silverware, and/or linen on trays.

Fajita Jack’s

2-1-05/7-1-10

Bartender/ Floor Manager/ Customer Service

Job Duties:

Fulfilling customer orders and assisting with drink orders.

Preparing drinks.

Place food servings on plates and trays according to orders or instructions.

Carry food, silverware, and/or linen on trays.

Orius Telecommunications

1-1-02 / 6-1-03

Dispatch/ Customer Service

Job Duties:

Oversee the scheduling, staging, tracking and reporting of the day's activities Interfaces with customers and other department staff.

Make decisions in a fast-paced environment.

Communicate information clearly, and keep a constant focus on the work.

Education

High School Diploma- Cleveland High School

College- Regency Beauty Institute- Cosmetology

Activities / Other Skills:

Accurate record keeping and filing methods; Customer relations; Internet experience; exceptionally organized: Work well in team environments; Reach specific goals; Dependable; Quick learner; Project management skills; Problem solving skills; Technical communication processing skills; Proofreading; Experience writing technical documents and publications; Keen attention to detail; Strong planning and analytical skills; Flexible

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