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Software QA - Manual

Irving, Texas, United States
October 29, 2016

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Shannon R. Berry


*** ** ** **** ********, TX 75758

Summary of Qualifications

With over 5 years of experience as a Quality Assurance Tester on both web and client/server based applications, I have a strong understanding of the Software Development Life Cycle. I am experienced in SQL database testing, test plan development, test case creation, test execution, and defect tracking. I am a proven team player with an intrinsic understanding of QA methodologies, and am a motivated and active participant in the success of the projects I undertake.

Areas of Strength

Agile Methodology

Technical Writing

SCRUM Methodology

Waterfall Methodology

Project Management

Time Management

Altassian JIRA

Client Relations

HP Quality Center

Microsoft Windows XP/Vista/7

SQL 2000/2005/2008 R2

Microsoft Office Suite 2007/2010


Quality Assurance Engineer 10/2014-11/2014

Custom Game Design, Inc Plano, TX

Maintained QA computers, network, and other equipment. Implemented defect tracking system, tracked defects and fixes, developed and executed test plans, and accepted/rejected builds from Development for testing. Installed and managed builds in QA and coordinated release requirements with Development and Management then delivered builds to Deployment. Tracked releases and provided input for direction of new features.

Quality Control Engineer 08/2012 – 02/2013

Providence Partners Cedar Park, TX

Completed contract for 3M MVSS Division. Communicated project status via daily SCRUM meetings with Project Manager and department staff. Facilitated meetings with project Business Analyst to ensure client business rules and product requirements were fully tested and delivered on time. Shared best practices with QA staff and ensured proper QA methodologies were applied during testing sprints. Worked with clients to determine severity of issues and document corrective steps taken in a defect tracking database.

Software Test Technican III 02/2007 – 09/2012

Multimedia Games Austin, TX

Created and executed test cases to ensure products met or exceeded client requirements. Worked closely with QA Lead to continually develop and enhance testing. Analyzed design documents, user-reported issues, and jurisdictional requirements to identify and resolve defects. Recorded daily test progression in appropriate formats. Developed test plans, created test cases, generated post-test documentation, and authored user documentation for software being deployed. Worked closely with Developers, Field Service Technicians and Project Managers to ensure customer requirements for software were properly tested and delivered on schedule. Facilitated meetings with department staff to guarantee company and customer expectations were met for all projects.


Texas A&M University at College Station

December 20, 2003 Bachelor of Science

References and Salary History

Professional and personal references, as well as salary history and requirements, are available upon request, or when a formal interview is granted.

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