Customer Service Microsoft Office

Sherita Lucas

** **. **** **. * * Atlanta, GA ***54

678-***-**** **********@*****.***

Education

American Professional Institute Decatur, GA August 2010

Major: Medical Billing and Coding

Harper Archer High School Atlanta, GA May 1994

Professional experience

Angel’s Academy Atlanta, GA May 2013- Present

Teacher’s Aide

Maintain safe and sanitary environment for children

Assist with the needs of students from 6 weeks to 5 years old

Work directly with children to help enhance their success

City Schools of Decatur Decatur, GA January 2011- February 2012

Teacher’s Aide

Maintained safe and sanitary environment for children

Distributed and organized teaching materials

Instructed and monitored student academic and developmental progress

Bess Staffing Decatur, GA August 2010-January 2011

Teacher’s Aide

Assisted with the development of learning techniques to educate the children

Promoted parental and community involvement in the development of each child

Aircraft Services International Hapeville, GA October 2008- January 2009

Jet Fueler

Refueled airplanes at Atlanta International Airport

Wendy’s Fast Food Restaurant Atlanta, GA September 2006- July 2008

Service Associate

Greeted and served patrons in a rapid paced environment

Addressed customer complaints and questions about products and services

Krystal’s Fast Food Restaurant Atlanta, GA August 2004- June 2006

Cashier

Inputted customer food requests into system for service

Processed monetary transactions via cash or credit/debit card

Skills Microsoft Office, CDA Credentials, CPR, First Aid, Customer Service, Childcare, Front Office Procedures, Medical Billing & Coding, HIPPA Compliancy, Organization

References available upon request

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