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Customer Service Manager

Brampton, Ontario, Canada
October 28, 2016

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** ********** *****. ********, ** L6R 3M9

905-***-**** or 647-***-****, Email:

OBJECTIVE: To Obtain a Customer Service position.


Over seven years of experience demonstrating superior customer service skills

Excellent active listening skills, sincerely invested in helping customers

Outstanding communication skills: written, verbal, and interpersonal

Fluent in: English, Hindi, Urdu, and Punjabi

Friendly, dependable, and focused on exceeding customer expectations

Strong team player, flexible, a natural leader, and works well in a fast-paced environment


Customer Service and Sales Skills

Operated a cash register, and processed each credit and debit payments promptly

Assisted customers with ordering products and prepared their orders accurately

Increased sales by Appling up selling techniques and promoting new items

Responded to customer questions thoroughly and professionally, always taking the time to ensure they were comfortable and pleased with products and service provided

Teamwork Skills

Assisted staff members whenever necessary with duties including: cleaning, preparing food orders and assisting customers

Helped employees troubleshoot and find solutions for problems with machines

Worked within various team environments always ensuring that operations ran smoothly and that work was being done efficiently. Helped employers with paper work such as schedules, inventory, and cash deposits

Organizational Skills

Stocked all inventory for easy retrieval, and organized cash registers receipts

Maintained a clean and orderly work environment at all times


Ontario Secondary School Graduate

Lincoln M Alexander Secondary School, Mississauga ON

ICS Canada College- Travel and Tourism Feb 2016-Till Present


Shift Coordinator Manager - Burger King, Mississauga 2009 - Till Present

Provide frontline customer service in the fast paced food service industry

Provide training support to new hires & facility maintenance management

Take and expediting customer’s orders & promote the use of coupons


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