Charles Wells Jr

Asst. Manager Customer service - Jetro / Restaurant

Bronx, NY 10472

acxaik@r.postjobfree.com - 347-***-****

To obtain a challenging position with advancement opportunities where my flexibility, enthusiasm and attention to detail will allow me to continue to increase my contributions to the organization.

Authorized to work in the US for any employer

WORK EXPERIENCE

Asst. Manager Customer service

Jetro / Restaurant - Bronx, NY - July 2015 to Present Create, maintain, and enter information into databases. Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.

● Making sure orders are picked correctly.

Warehouse Supervisor

Aramark / New York Mets - Flushing, NY - February 2011 to May 2015 Managing a team in the restocking of the premium kitchens and concession stands in the stadium. Collaborate with workers and managers to solve work-related problems. Review work throughout the work process and at completion to ensure that it has been performed properly.

Transmit and explain work orders to laborers.

Warehouse Runner

Aramark / New York Mets - Flushing, NY - April 2010 to February 2011 Restocking areas when orders come in for the concession stands. Loading and unloading trucks.

Distribution of merchandise throughout the stadium and warehouse. Use of power lift equipment and hand trucks.

Telephone Operator

Nevadacom / Global Apogee - Las Vegas, NV - June 2004 to December 2009 Taking of orders over the phone for telegrams, Flowers, candy and balloons. Filing and word processing operating office machines, computers and copiers. EDUCATION

GED in Legal Studies

Baruch College - New York, NY

June 1983

MILITARY SERVICE

Service Country: United States

Branch: U.S. Army

Rank: Private First Class

AWARDS

Employee of the Month

September 2010

Supervisor of the Month

July 2014

ADDITIONAL INFORMATION

Skills

Customer and Personal Service Critical Thinking

Active Listening Judgment and Decision Making

Service Orientation Administration and Management